Co-creation experiences: The next practi
β
C.K. Prahalad; Venkat Ramaswamy
π
Article
π
2004
π
John Wiley and Sons
π
English
β 175 KB
Consumers today have more choices of products and services than ever before, but they seem dissatisfied. Firms invest in greater product variety but are less able to differentiate themselves. Growth and value creation have become the dominant themes for managers. In this paper, we explain this parad