The importance of quality: A post Septem
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Sarah D. Stanwick; Peter A. Stanwick
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Article
📅
2003
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John Wiley and Sons
🌐
English
⚖ 56 KB
## Abstract In these difficult times, many businesses have cut production and workforce to control costs. But what about quality? Customers still demand a quality product at a reasonable price. The authors first explain how to evaluate the costs of quality, and give tips on setting up a quality man