𝔖 Bobbio Scriptorium
✦   LIBER   ✦

The importance of quality: A post September 11 perspective

✍ Scribed by Sarah D. Stanwick; Peter A. Stanwick

Publisher
John Wiley and Sons
Year
2003
Tongue
English
Weight
56 KB
Volume
14
Category
Article
ISSN
1044-8136

No coin nor oath required. For personal study only.

✦ Synopsis

Abstract

In these difficult times, many businesses have cut production and workforce to control costs. But what about
quality? Customers still demand a quality product at a reasonable price. The authors first explain how to
evaluate the costs of quality, and give tips on setting up a quality management system. They then discuss how
companies have responded in this turbulent era, and what we can expect in the future. Β© 2003 Wiley
Periodicals, Inc.

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