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Planning considerations for cultural tourism: a case study of four European cities

✍ Scribed by Antonio P Russo; Jan van der Borg

Publisher
Elsevier Science
Year
2002
Tongue
English
Weight
112 KB
Volume
23
Category
Article
ISSN
0261-5177

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✦ Synopsis

Utilising the information gathered in four European cities, this paper discusses and tests a framework of reference for visitorfriendliness, a complex concept that encapsulates the main dimensions of the urban tourism product such as its quality, accessibility and image projection. This concept is particularly relevant to assess whether investments in culture and hospitality genuinely respond to the impulses coming from the market. The case studies highlight how specific soft elements of the urban tourism product are the ones that matter most in determining the attractiveness of a city for international visitors, and yet they are often overlooked by city planners. The paper also identifies a number of ''best practice'' in tourism management.

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