Physical attractiveness stereotypes and service quality in customer–server encounters

✍ Scribed by Luoh, Hsiang-Fei; Tsaur, Sheng-Hshiung

• Book ID: 121216648
• Publisher: Frank Cass & Co. Ltd
• Year: 2009
• Tongue: English
• Weight: 160 KB
• Volume: 29
• Category: Article
• ISSN: 0264-2069
• DOI: 10.1080/02642060902764517