𝔖 Bobbio Scriptorium
✦   LIBER   ✦

Perceived error criticality and organizational learning: an empirical investigation

✍ Scribed by Shmuel Ellis; Odellia Caridi; Raanan Lipshitz; Micha Popper

Publisher
John Wiley and Sons
Year
1999
Tongue
English
Weight
183 KB
Volume
6
Category
Article
ISSN
1092-4604

No coin nor oath required. For personal study only.

✦ Synopsis

This study examined the effect of error criticality on the likelihood of the development of a learning organizational culture. Four types of organizations differing in error criticality (the severity of the costs of potential error) were compared in terms of the intensity of learning culture, operationalized as shared values of issue orientation, valid information, transparency, and accountability. Consistent with the study's hypothesis, these shared values were stronger among air traffic controllers and high-tech workers (who face high error criticality) than among psychiatrists and teachers (who face low error criticality). Directions for future research are discussed.

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