Building confidence into communication o
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Ruth P. Sullivan; Carol R. Waldemayer; Robert F. Bunting Jr.
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Article
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2010
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Wiley (John Wiley & Sons)
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English
โ 458 KB
## Abstract The need for a patient advocate is greater than ever as medical errors continue to occur. News media quickly capture the egregious errors, but more errors are experienced by patients who suffer quietly. These patients know something wrong occurred during their hospitalization, but they