๐”– Bobbio Scriptorium
โœฆ   LIBER   โœฆ

Building confidence into communication of bad news: The role of the patient advocate

โœ Scribed by Ruth P. Sullivan; Carol R. Waldemayer; Robert F. Bunting Jr.

Publisher
Wiley (John Wiley & Sons)
Year
2010
Tongue
English
Weight
458 KB
Volume
29
Category
Article
ISSN
1074-4797

No coin nor oath required. For personal study only.

โœฆ Synopsis

Abstract

The need for a patient advocate is greater than ever as medical errors continue to occur. News media quickly capture the egregious errors, but more errors are experienced by patients who suffer quietly. These patients know something wrong occurred during their hospitalization, but they choose to refrain from pursuing litigation against the providers. There also are thousands of individuals who never realize that a medical error occurred. In a patientโ€ and familyโ€centered care environment, patient advocates can bridge these issues by participating on the healthcare team that is involved with the initial disclosure of the event and by providing a caring relationship to assure the patient's voice is heard and understood.

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