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Organizational Justice and Individuals' Withdrawal: Unlocking the Influence of Emotional Exhaustion

โœ Scribed by Michael S. Cole; Jeremy B. Bernerth; Frank Walter; Daniel T. Holt


Book ID
110944663
Publisher
John Wiley and Sons
Year
2010
Tongue
English
Weight
202 KB
Volume
47
Category
Article
ISSN
0022-2380

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โœ Onne Janssen; Catherine K. Lam; Xu Huang ๐Ÿ“‚ Article ๐Ÿ“… 2009 ๐Ÿ› John Wiley and Sons ๐ŸŒ English โš– 172 KB

## Abstract In a field study among 241 shop assistants and their 59 supervisors in fashion chain stores in Mainland China and Hong Kong, we found a negative relationship between emotional exhaustion and four indicators of job performance (overall performance, emotional display, OCBโ€O, and OCBโ€I) wh