Online Information Services in the Social Sciences

✍ Scribed by Neil Jacobs and Lesly Huxley (Auth.)

• Publisher: Chandos Publishing
• Year: 2004
• Tongue: English
• Leaves: 244
• Series: Chandos Information Professional Series
• Edition: 1
• Category: Library

✦ Synopsis

Information professionals are increasingly responsible not only for running traditional information and library services but also for providing an online presence for their organisation. This book shows how best practice in delivering online information services should be based on actual user needs and behaviour. A series of case studies provide real life examples of how social science information is being used in the community. The book then draws on these case studies to outline the main issues facing service providers: such as usability, metadata and management. The book concludes with a look to the future and how both technological and organisational changes will shape online information services.

• Case studies show how - in practical terms - information science issues relate to users' behaviour
• Written by experts in the field, with each chapter drawing on both case studies and extensive experience in the field
• Can be used as a detailed reference or an overview

✦ Table of Contents

Content:
CHANDOS: INFORMATION PROFESSIONAL SERIES, Page ii
Front Matter, Page iii
Copyright, Page iv
Foreword, Pages vii-ix
About the contributors, Pages xi-xiii
1 - Introduction, Pages 1-4
Introduction to The case studies, Page 5
2 - The trade union researcher: Sandeep, Pages 7-13
3 - The further education lecturer: Peter, Pages 15-18
4 - The voluntary organisation: Wendy, Pages 19-25
5 - The academic: Sandra, Pages 27-29
6 - The media consultant: Jeremy, Pages 31-37
7 - An international student: Olaf, Pages 39-43
8 - The Cochrane Library: Jo and Ioannis, Pages 45-51
9 - The legal viewpoint: Annabel, Pages 53-59
10 - Educational usage of economics and management resources in France, Pages 61-65
11 - Finding and managing information for the international community: Barbara, Pages 67-74
12 - From practice to need – some reflections, Pages 75-85
Introduction to The information issues, Page 87
13 - Effective online information services management, Pages 89-100
14 - Selection, Pages 101-108
15 - Marketing your service, Pages 109-116
16 - Usability, Pages 117-130
17 - Making your resource more accessible, Pages 131-146
18 - Legal issues, Pages 147-155
19 - Building user skills, Pages 157-167
20 - Subject classification, Pages 169-175
21 - Metadata, Pages 177-183
22 - Technology, Pages 185-191
Introduction to The information issues, Page 193
23 - Social horizons, Pages 195-201
24 - Technological horizons, Pages 203-220
25 - From need to service: the changing role of the information professional, Pages 221-228
Links, Pages 229-237
References, Pages 239-248
Index, Pages 249-254