β Scribed by Piercarlo Maggiolini
No coin nor oath required. For personal study only.
suggest that the main benefits of Office Automation are savings which are possible in work-time when using these new systems. The assumption underlying this approach is that productivity of office work is low at present, due to the fact that, to a large extent. office activities are carried out manually. Thus. in this approach. office work is analyzed as a group of time-consuming activities. This traditional approach is limited: we present here a more realistic and powerful framework by considering the real nature of different benefits resulting from the application of OA technology in the organization.
In this approach. a catergorization of benefits is presented as a useful guide for anyone who has to decide on investments in new office systems.
Office Automation systems. economics of information. transaction costs approach, information technology benefits
The author wishes to acknowledge and thank Claudia Ciborra and Crlstlano Antonelli, both members of the research group on "economic eualuutron of information sJ'stems " at University of Calabria. financially supported by Italian Ministry of Public Education.
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