✦ LIBER ✦

Validation of a user satisfaction instrument for office automation success

✍ Scribed by Tan Boon Wan; Lo Tak Wah

Publisher: Elsevier Science
Year: 1990
Tongue: English
Weight: 585 KB
Volume: 18
Category: Article
ISSN: 0378-7206
DOI: 10.1016/0378-7206(90)90041-f

No coin nor oath required. For personal study only.

✦ Synopsis

By viewing an office automation system as an information system, user information satisfaction can be applied to measure its success. The Bailey and Pearson instrument was modified for an OA system. The validity of the modified instrument was tested and refined using responses from its users in an academic institution in Singapore.

The data were further factor analysed and the result compared with two previous studies.

📜 SIMILAR VOLUMES

Environmental statements: valid instrume

Environmental statements: valid instruments for measuring the environmental management success of a company?

✍ Jürgen Freimann 📂 Article 📅 1997 🏛 John Wiley and Sons ⚖ 102 KB 👁 1 views

This article reports on the results of an empirical analysis of 37 environmental management and audit scheme (EMAS) environmental statements presented by German companies in 1995 and 1996(Freimann, 1996). The statements were analysed and evaluated based on the relatively vague demands of the EMAS re