Managing Flexibility: People, Process, Technology and Business

✍ Scribed by Sushil, Kanika T. Bhal, Surya Prakash Singh (eds.)

• Publisher: Springer India
• Year: 2016
• Tongue: English
• Leaves: 338
• Series: Flexible Systems Management
• Edition: 1
• Category: Library

✦ Synopsis

This edited book provides a conceptual framework of managing flexibility in the areas of people, process, technology and business supported by researches/case applications in various types of flexibilities in business. The book is organized into following five parts: (i) Managing Flexibility; (ii) People Flexibility; (iii) Process Flexibility; (iv) Flexibility in Technology and Innovation Management; and (v) Business Flexibility. Managing flexibility at the level of people, process, technology and business encompasses the requirements of both choice and speed. The need for managing flexibility is growing to cope with the developments and challenges in the global business environment. This can be seen from reactive as well as proactive perspectives. Flexibility is a major dimension of business excellence and deals with a paradoxical view point such as stability and dynamism, continuity and change, centralization and decentralization, and so on. It needs to be managed at the levels of people, process, technology and various business functions and it is important to create flexibility at the level of people to create and manage flexibility in processes and technologies in order to support flexible business requirements.

✦ Table of Contents

Front Matter....Pages i-xvii
Front Matter....Pages 1-1
Managing Flexibility: Developing a Framework of Flexibility Maturity Model....Pages 3-19
Critical Design Elements for Service Systems....Pages 21-28
Flexibility Intensity—How Market Forces Drive Variability....Pages 29-36
Organizational Excellence Through Total Flexi-Quality: People Dimension....Pages 37-42
Towards Linkage between Strategy Formulation and E-governance Performance....Pages 43-59
Front Matter....Pages 61-61
Significance of LMX Congruence and Its Flexibility on Subordinate Performance and Promotability....Pages 63-72
Practical Insights on Managing Diversity in International ICT Projects....Pages 73-84
Developing Flexible Leaders Flexibly....Pages 85-102
Role Efficacy and People Flexibility: Examining Moderating Functions of Demographic Factors....Pages 103-113
Exploring the Complex Interface between IT Professional and HR: Building Flexibility Applying Cybernetic Concepts....Pages 115-133
Front Matter....Pages 135-135
Incentives for Information Sharing in Collaborative Supply Chains....Pages 137-145
Modeling Flexible Procurement Problem....Pages 147-170
Modeling Hierarchical Relationships Among Enablers of Supply Chain Coordination in Flexible Environment....Pages 171-186
Flexibility in Transportation Management Strategy for Improved Efficiency: An Indian Soft Drink Industry Perspective....Pages 187-200
Front Matter....Pages 201-201
Research and Development (R&D) Continuity of Biotech Start-ups in Financial Crisis....Pages 203-221
Stakeholder Engagement Methodology in the Context of Innovation Management....Pages 223-238
Strategic Flexibility and Its Leveraging Effects on Technological Exploitation....Pages 239-244
A Framework Conceptualization for National Technological Competitiveness....Pages 245-270
Front Matter....Pages 271-271
Development of Marketing Flexibility for e-Commerce by Assessing Impact of Mobile Devices on Sales with Multiple Classes of Customers....Pages 273-295
Emotional Balancing and Change Outcomes During Post-merger Integration: A Case Study....Pages 297-310
Front Matter....Pages 271-271
Technology Integration Among Stakeholders in Services Sector: A Case Study....Pages 311-321
Managing Demand Variability at Customer Level in a FMCG Company....Pages 323-331
Back Matter....Pages 333-335

✦ Subjects

Organization; IT in Business; Business Strategy/Leadership; Project Management; Innovation/Technology Management