✦ LIBER ✦

Making customer-service a priority in health care organizations

✍ Scribed by Joshua O'Hagan; David Persaud

Book ID: 114265161
Publisher: Canadian College of Health Leaders
Year: 2008
Tongue: French
Weight: 108 KB
Volume: 21
Category: Article
ISSN: 0840-4704
DOI: 10.1016/s0840-4704(10)60053-1

No coin nor oath required. For personal study only.

📜 SIMILAR VOLUMES

Customer Service in Health Care: A Grass

Customer Service in Health Care: A Grassroots Approach to Creating a Culture of Service Excellence

✍ Anne Lindstrom Coe 📂 Article 📅 2004 🏛 Elsevier Science 🌐 English ⚖ 113 KB

Making Mental Health a Priority in Beliz

Making Mental Health a Priority in Belize

✍ Cheryl Killion; Claudina Cayetano 📂 Article 📅 2009 🏛 Elsevier Science 🌐 English ⚖ 367 KB

Customer service in health care—Dietetic

Customer service in health care—Dietetics professionals can take the lead

✍ J. McCaffree 📂 Article 📅 2003 🏛 Elsevier Science 🌐 English ⚖ 250 KB

Effective Complaint Handling in Health C

Effective Complaint Handling in Health Care. Telephone Tactics for Health Care Professionals, Customer Service in Health Care, and Positive Coworker Relationships in Health Care

✍ Helen Czajkowski 📂 Article 📅 1991 🏛 Elsevier Science 🌐 English ⚖ 89 KB

Organizational identification as a deter

Organizational identification as a determinant of customer orientation in service organizations

✍ Jan Wieseke; Johannes Ullrich; Oliver Christ; Rolf Van Dick 📂 Article 📅 2007 🏛 Springer US 🌐 English ⚖ 213 KB

Multi-criteria decision making – an appr

Multi-criteria decision making – an approach to setting priorities in health care

✍ Flávio Fonseca Nobre; Lilian Terezinha Ferreira Trotta; Luiz Flávio Autran Monte 📂 Article 📅 1999 🏛 John Wiley and Sons 🌐 English ⚖ 153 KB 👁 2 views

The objective of this paper is to present a multi-criteria decision making (MCDM) approach to support public health decision making that takes into consideration the fuzziness of the decision goals and the behavioural aspect of the decision maker. The approach is used to analyse the process of healt