Lean Administration-Case Studies in Leadership and Improvement

✍ Scribed by Manfacturing Excellence AME - Association for (Editor)

• Publisher: Productivity Press
• Year: 2007
• Leaves: 145
• Edition: 1
• Category: Library

✦ Synopsis

AME`s Target Magazine has a well-established reputation for detailed case studies of companies adopting lean strategies. These case studies are now available in a well-organized Enterprise Excellence Series, to tap the ongoing desire for information about what other companies are doing to implement lean.

To satisfy the growing interest in applying lean to non-manufacturing operations, this first volume of the series covers the implementation of lean to administrative and office applications.

Highlights include:

Practical, in-depth description of lean office implementations, most of which have not been described in other publications.

Responds to reader desire for real-world lean office information.

Case Studies are categorized in three areas: Leadership, Organization and Training; Improving Processes; and Lean in Healthcare, making it easy to track down the type of information desired.

✦ Table of Contents

Foreword

Introduction

Section I: Leadership, Organization and Training

Chapter 1: HUI Expands Self-Directed Teaming to the Office

Chapter 2: Steelcase: Learning How to Implement Customer-Focused Enterprise-Wide Lean

Section II: Improving Processes

Chapter 3: Lean Goes Beyond the Production Floor

Chapter 4: Lean Office Events - Priceless Knowledge, Team Solutions

Chapter 5: Lean Success in an Administrative Environment

Chapter 6: Lean Office: Mapping Your Way to Change

Chapter 7: Elgin Sweeper Co. Employees Clear a Path Toward Lean Operations with Their Lean Enterprise System

Section III: Lean in Healthcare

Chapter 8: Metamorphosis: Healthcare`s Ongoing Transformation

Chapter 9: "The Calling:" St. Vincent Hospice Index