Leading Organizational Learning

✍ Scribed by Howard Morgan, Marc J. Rosenberg, Marcia Conner

• Publisher: Jossey-Bass
• Year: 2004
• Tongue: English
• Leaves: 387
• Edition: 1
• Category: Library

✦ Synopsis

Leading Organizational Learning brings together today’s top thinkers in organizational learning—including Jon Katzenbach, Margaret J. Wheatley, Dave Ulrich, Calhoun W. Wick, Beverly Kaye, and other thought and industry leaders. This handbook helps business, government, and nonprofit leaders understand how to master learning and knowledge sharing within their organizations.  This one-of-a-kind volume is filled with chapters that directly address the most current ideas, concepts, and practices on the topic of organizational learning. Acclaimed authors, world-renowned thought, global, and industry leaders, managing directors, and presidents of leading organizations have contributed their original essays to this provocative collection. Leading Organizational LearningOffers ten guidelines to help key employees and knowledge workers do a better job of influencing upper managementDemonstrates the best way to move ideas through an organizationOutlines the principles that facilitate knowledge managementExplains how people learn on the jobDiscusses how larger organizations can leverage their “bigness”Proposes a method of knowledge mapping to effectively organize and use knowledge in decisionmakingOutlines the knowledge and attributes integral to the success of today’s executivesDiscusses passing knowledge from person to personExplains how consultants can help organizations develop ideasDebunks the myths and explores the realities of knowledge management

✦ Table of Contents

Team DDU......Page 1
Contents......Page 10
Figures and Exhibits......Page 14
Foreword......Page 16
Preface......Page 20
Acknowledgments......Page 26
Part One: Challenges and Dilemmas......Page 28
1. Why Aren't Those Specials Selling Today?......Page 30
2. Five Dilemmas of Knowledge Management......Page 40
3. Effectively Influencing Up: Ensuring That Your Knowledge Makes a Difference......Page 46
4. Where "Managing Knowledge" Goes Wrong and What to Do Instead......Page 54
5. Knowledge Management Involves Neither Knowledge nor Management......Page 66
Part Two: Processes That Work......Page 78
6. The Real Work of Knowledge Management......Page 80
7. Tangling with Learning Intangibles......Page 92
8. When Transferring Trapped Corporate Knowledge to Suppliers Is a Winning Strategy......Page 106
9. Informal Learning: Developing a Value for Discovery......Page 118
10. The Company as a Marketplace for Ideas: Simple but Not Easy......Page 130
11. Knowledge Mapping: An Application Model for Organizations......Page 140
12. Just-in-Time Guidance......Page 148
Part Three: Leaders Who Make a Difference......Page 160
13. What Leading Executives Know-and You Need to Learn......Page 162
14. Rethinking Our Leadership Thinking: Choosing a More Authentic Path......Page 174
15. Learning at the Top: How CEOs Set the Tone for the Knowledge Organization......Page 188
16. Unleash the Learning Epidemic......Page 202
17. Leading: A Performing Learning Art......Page 212
18. What's the Big Idea? The "Little Things" That Build Great Leadership in Organizations......Page 222
Part Four: Changes for the Future......Page 236
19. Learning Stored Forward: A Priceless Legacy......Page 238
20. Developing New Ideas for Your Clients-and Convincing Them to Act......Page 246
21. Making Knowledge Move......Page 258
22. The Role of Change Management in Knowledge Management......Page 268
23. Building Social Connections to Gain the Knowledge Advantage......Page 282
Part Five: Case Studies and Examples......Page 294
24. Some Key Examples of Knowledge Management......Page 296
25. Leadership and Access to Ideas......Page 308
26. Capturing Ideas, Creating Information,and Liberating Knowledge......Page 318
27. Learning at the Speed of Flight......Page 328
28. The Audacity of Imagination: How Lilly Is Creating "Research Without Walls"......Page 336
29. Developing a Learning Culture on Wall Street: One Firm's Experience......Page 344
Notes......Page 360
Index......Page 374