Knowledge Risk Management: From Theory to Praxis (Management for Professionals)

✍ Scribed by Susanne Durst (editor), Thomas Henschel (editor)

• Publisher: Springer
• Tongue: English
• Leaves: 266
• Category: Library

✦ Synopsis

This book provides an in-depth introduction to knowledge risk management (KRM) as well as methods, tools and cases to address knowledge risk management issues in both the public and private sector. It focuses on the integration of knowledge risks into the holistic risk management of organizations. In addition, this book is accompanied by an external website that includes additional checklists, videos and company cases. The combination of a sound theoretical framework along with practical instruments, tools and ancillary materials makes this book a unique, interactive book for professionals, managers, and executives as well as students, academics and policy makers.

✦ Table of Contents

Preface
Introduction
Outline
Structure of the Book
Part I
Part II
Part III
Part IV
Part V
Conclusion
Contents
Editors and Contributors
Knowledge Risk Management—State of Research
1 Knowledge Risk Management—State of Research
Abstract
1 Introduction
2 Risks
3 Knowledge Risks
4 Risk Management and Knowledge Risk Management
5 The Current Body of Knowledge Regarding KRM
6 Conclusion
References
Knowledge Risk Management in Private Organizations
2 Knowledge Risk Management in Companies Offering Knowledge-Intensive Business Services
Abstract
1 Introduction
2 Knowledge Risks and Their Management
3 Methodology and Research Questions
4 Research Results
5 Concluding Remarks
Acknowledgements
References
3 Toyota Kata Approach—A Way to Mitigate Knowledge Risks in Start-Ups
Abstract
1 Introduction
2 Theoretical Background
2.1 Knowledge Management
2.2 Knowledge Risk Management
2.3 The Toyota Kata Concept
2.3.1 The Improvement Kata—a Standard of How to Develop a Continuous Improvement Capability Systematically
2.3.2 The Coaching Kata
3 Methodology
4 Results
4.1 First Kata Cycle
4.2 Second Kata Cycle
4.3 Third Kata Cycle
4.4 Fourth Kata Cycle
5 Final Thoughts
References
4 Knowledge Risk Management in Two-Tier HRM Structures
Abstract
1 Introduction
2 Theoretical Support
2.1 Knowledge Risk Management
2.2 Two-Tier HRM Structures
2.3 The Areas and Types of Knowledge Risk and Management Strategies in Two-Tier HRM Structures
2.3.1 Knowledge Risk Areas Framework
2.3.2 Customer-Related Knowledge Risk
2.3.3 Knowledge Risk Taxonomy
2.3.4 Knowledge Risk Management Strategies
3 Research Method
4 Results
4.1 The Consciousness About the Effects of Two-Tiered HRM Structures on Knowledge Risks
4.2 Areas of Knowledge Risks
4.3 Types of Knowledge Risk
5 Discussion and Conclusion
5.1 Theoretical Implications, Limitations and Recommendations
5.2 Managerial Implications Checklist
References
5 Practical Aspects of Knowledge Risk Management in Corporate Finance for Family Firms
Abstract
1 Introduction
2 Financing Processes in Family Firms
2.1 The Definition of a Family Firm
2.2 The Finance Function Within the Family Firm
2.3 The Financing Process in Family Firms
3 Critical Knowledge Risk Factors and Their Practical Impact in a Financing Process
3.1 Internal Knowledge Risks
3.1.1 Knowledge Attrition
3.1.2 Knowledge Waste
3.1.3 Knowledge Hoarding and Knowledge Hiding
3.1.4 Unlearning and Forgetting
3.1.5 Knowledge Gaps
3.2 External Knowledge Risks
3.2.1 Knowledge Leakage
3.2.2 Knowledge Spillover
3.3 Intersectional Knowledge Risks
3.3.1 Knowledge Outsourcing Risks
3.3.2 Knowledge Loss
4 Knowledge Risk Mitigation Management for Financing Processes
4.1 The Concept
4.2 The Framework
4.2.1 People
4.2.2 Management
4.2.3 Governance
4.2.4 Infrastructure
5 Framework Overview
6 Conclusion
References
Knowledge Risk Management in Public Organizations
6 Knowledge Risk Management for State-Owned Enterprises-Indian Scenario
Abstract
1 Introduction
2 Knowledge Management (KM) in the State-Owned Enterprises
2.1 Knowledge Management (KM) in the SoEs—Generic Framework
2.1.1 Need for a Generic Framework
2.1.2 Elements of an SoE KM Framework
People
Process
Technology
2.1.3 Global Examples—Asian
2.1.4 Local Examples—Indian
3 Knowledge Management Risks
3.1 Risk of Failure
3.2 Creation of Silos Within the Organization
3.3 Reluctance to Embrace New Technologies
3.4 Overdependence on Consultants for Driving Improvements
3.5 Long Learning Curve of New Employees
3.6 Culture of Knowledge Hoarding
3.7 Performance Gaps Across Units Within Same Organization (Resulting in Opportunity Loss)
4 Dimensions for Enhanced Sustainability of KM
4.1 Intra-organizational and Inter-organizational Mentoring as a Tool for Transfer of Knowledge
4.2 Benchmarking
4.3 Inter-organizational Projects Influencing KM
4.4 Employee Alumni as a KM Tool
5 Conclusion
References
7 Knowledge Communication and Communication Risks in Healthcare—Professional Amateur Patients with Thyroid Disease Show the Way
Abstract
1 Introduction
2 The Frame of Reference
3 Methodology
4 Findings and Discussion
5 Conclusions, Implications, and Suggestions for Future Research
References
8 Blockchain: A New Disruptive Innovation for Knowledge Risk Management
Abstract
1 Introduction
2 How Blockchain Works
3 Knowledge Risk Management
4 Knowledge Acquisition
5 Knowledge Transfer
6 Knowledge Integration
7 Conclusion
References
Interviews
Knowledge Risk Management in Different Sectors/Industries/Business Functions
9 An Integrated Research Methodology to Identify and Assess Knowledge Risk in a Corporation with Application to a Financial Institution
Abstract
1 Introduction
2 Related Background
3 Objectives of the Chapter
4 Research Methodology
4.1 Overview of Methodology
4.2 Construction of Knowledge Risk Assessment Model
4.2.1 Structure of the Model
4.2.2 Construction Methods
Reasons for Selecting Semi-structured Interview
Interview Guide
Data Sampling Method
4.3 Knowledge Risk Assessment Methods
4.3.1 Basic Rating Process
Survey Approach
Risk Scoring
4.3.2 Evidential Reasoning-Based Enhanced Rating Process
Structured Interview
Evidential Reasoning Approach
More Concepts About the Evidential Reasoning Approach
Risk Scoring Using Evidential Reasoning Approach
5 A Hypothetical Evidential Reasoning Approach Example
6 Conclusions and Future Work
Acknowledgements
References
10 Knowledge Risk Management in German Leasing Companies
Abstract
1 Introduction
2 Theoretical Background
2.1 Definition of Selected Knowledge Risks
2.2 Impact of Knowledge Risks
3 Methodology
3.1 Reasons for Applying Qualitative Research
3.2 Sample Selection
4 Research on Enterprise-Wide Risk Management in the Leasing Industry
4.1 Development of a Framework in Enterprise Risk Management (ERM)
4.2 Status Quo of Risk Management
5 Consideration of Knowledge Risks
6 Framework on Knowledge Risk Management (KRM) for Leasing Firms
7 Self-assessment on KRM
8 Conclusion
References
11 Port Knowledge Risk Management
Abstract
1 Introduction
2 Literature Review
3 Quantitative Analysis Methods for Knowledge Risk: Fault Tree
4 Quantitative Analysis Methods for Knowledge Risk: Event Tree
5 Steps in Knowledge Risk Management
6 Conclusion
References
12 Knowledge Risk Management During Implementation of Open Innovation
Abstract
1 Introduction
2 Creation of Successful Open Innovation Environments for Companies
3 Archetypes of Open Innovation
3.1 Outside-In Process
3.2 Inside-Out Process
3.3 Coupled Process
4 The Positive Implication of Open Innovation
5 Knowledge and Risk Management in Open Innovation Ecosystem
5.1 Managing Risks for Outside-In Open Innovation
5.2 Managing Risks with Inside-Out Open Innovation
5.3 Managing Risks with Coupled Innovation
6 Discussion and Conclusion
References
13 Handling Knowledge Risk Management Supported by ISO Standards
Abstract
1 Introduction
1.1 Knowledge, Knowledge Management and Knowledge Management System
2 ISO 30401 Knowledge Management System—Requirements
3 ISO 31000 Risk Management—Guidelines
3.1 Establishing the Framework
3.2 Establishing the Process
3.3 Implementing and Executing the RM Loop
3.4 Defining Knowledge Risk
4 The Road Map for the Management of Knowledge Risk
4.1 Knowledge Loss
4.2 Knowledge Spillover
4.3 Knowledge Waste
4.4 Knowledge Forgetting
4.5 Knowledge Outsourcing
4.6 The Road Map
5 Conclusion
References
Conclusions and Outlook
14 Conclusions and Outlook
Abstract
1 Conclusions
2 Avenues for Further Research
Index