<span>This book provides an in-depth introduction to knowledge risk management (KRM) as well as methods, tools and cases to address knowledge risk management issues in both the public and private sector. It focuses on the integration of knowledge risks into the holistic risk management of organizati
Change Management for Risk Professionals
β Scribed by James J. Leflar Jr
- Publisher
- CRC Press
- Year
- 2021
- Tongue
- English
- Leaves
- 176
- Edition
- 1
- Category
- Library
No coin nor oath required. For personal study only.
β¦ Synopsis
Change Management for Risk Professionals addresses a need in the marketplace for risk professionals to learn about change management. Organizations exist within a complex and changing environment. The changes within the organizational context (e.g., societal, technological, and customer preferences) place pressure upon the organization to remain relevant and competitive. Change is not inherently wrong; our perceptions of the change make it negative or positive. A perceived negative change can become a real opportunity for improvement if desired. Systemic degradation and irrelevancy are the results of an organization that fails to acknowledge the reality of change.
The book focuses on the dynamics of change management with an eye toward the risk professional. There is a real need for an uncomplicated resource that helps educate non-change management professionals involved in risk-oriented change initiatives. Examples of risk disciplines are organizational resilience, business continuity, risk management, crisis management, and security management, but any discipline or function within an organization focuses on risk. Any organizational project is an initiative requiring dynamic change management skills.
The author brings his extensive experience to offer risk practitioners advice, industry examples, and best practices to the change management process. Change Management for Risk Professionals will be a welcome addition to enterprise-wide business continuity, crisis management, disaster recovery, security management, and homeland security professionals wanting to learn the secrets to becoming successful in initiating organizational change.
β¦ Table of Contents
Cover
Half Title
Title Page
Copyright Page
Dedication
Table of Contents
List of Figures
Preface
Acknowledgements
Author
Organization of the Book
Part 1
Chapter 1: Change Management
Learning Objectives
The Concept of Change Management
Systems and Change
Situational Example: Business Continuity and a Systems Perspective
COVID-19 Systems Example
Kotterβs Change Model
Justification of the Change Initiative
Support Involves Making Allies and Finding Champions
Relate the Initiative to the EmployeesΒ β Create Vested Interests
Communication
Address Resistance to Change
Develop the Implementation Plan to Capture Regular Low-Hanging Fruit (Planned Wins)
Reinforce the Initiative with Regular Communications β Keep the Energy Going
Project Change to a Program β Make it Part of the Organizational Culture
Examples of Action Items for a Business Continuity Change Initiative
Summary
References
Chapter Exercises
Chapter 2: Strategic and Tactical Considerations of Change
Learning Objectives
Benefits of Change
Change Management Intervention
The Process for Change
Transformational Strategies
Focus on Quality Strategy
Search Conferences Strategy
LeadβLag Strategy
Bottom-up or Top-down Strategy
Experimentation Strategy
Interpersonal Skills
Two Change Models for Consideration
Matrix of Change
Change Intervention Usability
Organizational Resilience Management System β Plan-Do-Check-Act Model
Change Intervention Usability
Advantages and Disadvantages of the Change Models
Summary
References
Chapter Exercises
Chapter 3: Resistance to Change
Learning Objectives
Resistance to Change
Reasons for Resistance to Change
Methods to Overcome Resistance to Change
Change Failures
Summary
References
Chapter Exercises
Part 2
Chapter 4: Leadership Involvement: Change Leadership
Learning Objectives
The Differences between Leaders and Managers
Leadership Qualities β Approaches
Leadership and Organizational Development
OD Practitioners and Motivation to Change
MyerβBriggs Type Indicator Assessments
Summary
References
Chapter Exercises
Chapter 5: Practical Organizational Considerations
Learning Objectives
Critical Variables in Organizational Transformation
Organization Structure
The Impact of Policies
Leadership Interaction
Performance Measures
People, Policies, and Culture in Organizational Transformations
Competing Values Framework
Four Major Culture Profiles
Internal and External Stakeholders
Organizational Community
Organizational Culture
The Complexities of Change Management
Organizational Theory and the Real World
Organizational Theory and Change Managers
Organizational Theory and Employees
Public Organizations and Private Organizations
Organizational Transformation Strategies
Strategic-Level Transformational Strategy
Incremental-Level Transformational Strategy
Reactive Transformational Strategy
Anticipatory Transformational Strategy
Project Management Versus Change Management
Change Capacity
Summary
References
Chapter Exercises
Part 3
Chapter 6: After the Change
Learning Objectives
Maintaining the Change Initiative
Preparation for the Next Change Initiative
Technology as a Business Risk: Technology Changes Impacting an Industry
Industry Case Study: Newspaper Industry and Technology Changes
Technological Changes β The Internet
Competition Strategies
Porterβs Analysis Model
Competitive Advantages
Internal Focus
External Criticalities
Specific Challenges Facing Newspapers
Competitive Recommendations
Personal Change Management
Summary
References
Chapter Exercises
Chapter 7: Final Thoughts
Lifelong Learning
Advice to Start a Change Initiative
The Remainder of the Book
References
Appendix A
Change Management Project Checklist
Change Project Considerations
Appendix B
Scenario Exercise: Physical Security Surveillance System Project
Project Scenario
Change Initiative Plan β Issues to Consider
Justification for the Change Initiative
Establishing Leadership, Management, and User Support
Establishing a Connection between the Initiative and the Employees
Effective Communication
Managing Resistance to Change
Practical Plans
Momentum through Communication
Institutionalization of the Initiative
Appendix C
Scenario Exercise: Business Continuity Program Development Project
Project Scenario
Change Initiative Plan β Issues to Consider
Justification for the Change Initiative
Establishing Leadership, Management, and User Support
Establishing a Connection between the Initiative and the Employees
Effective Communication
Managing Resistance to Change
Practical Plans
Momentum through Communication
Institutionalization of the Initiative
Appendix D
Suggested Further Research and Readings
Professional Organizations
ASIS International
Association of Change Management Professionals
Disaster Recovery Institute International
Project Management Institute
Change Management References
Index
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