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Knowledge Intensive Business Services: Organizational Forms And National Institutions

✍ Scribed by Marcela Miozzo, Damian Grimshaw


Publisher
Edward Elgar Publishing
Year
2006
Tongue
English
Leaves
292
Category
Library

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✦ Synopsis


β€˜The book provides convincing findings against the hypothesis of KIBS as a factor of cognitive convergence or loss of diversity within our economies. On the contrary, KIBS are active agents of divergence and there is no universal pattern of the nature and the evolution of KIBS, but national varieties. It also shows that in order to well understand the inter-organizational collaboration between KIBS and their clients and more generally KIBS dynamics and their performance, transaction cost economies and agent theory should be complemented by other perspectives such as knowledge-based approaches, network theories, modularity theories, etc. This book, which is strongly oriented towards both policy and theoretical questions, is a valuable addition to a body of literature which is still too scarce. No doubt that it will stimulate further research in this field. It is undoubtedly a high level, knowledge intensive service provision about knowledge intensive business services.’ – FaΓ―z Gallouj, University of Lille, France This book focuses on the development of Knowledge Intensive Business Services (KIBS) and the associated market characteristics and organizational forms. It brings together reputed scholars from a mix of disciplines to explore the nature and evolution of a range of Knowledge Intensive Business Services. Through an examination of KIBS sectors such as computer services, management consultancy and R&D services, the contributions in this book argue that the evolution of KIBS is strongly associated with new inter-organizational forms and that different country institutions shape the characteristics of these organizational forms. The book provides a strong contribution to theory and empirical evidence on fast-growing KIBS and their implications for innovation. The book will be of interest to final year undergraduates and postgraduate students and scholars in the field of innovation studies, organization studies and comparative business systems, across Europe.

✦ Table of Contents


Contents......Page 5
Figures......Page 7
Tables......Page 8
Contributors......Page 10
Acknowledgements......Page 11
1. Knowledge intensive business services: understanding organizational forms and the role of country institutions......Page 13
PART I Knowledge intensive business services and organizational forms......Page 39
2. Principles of inter-organizational relationships: an integrated survey......Page 41
3. Outsourcing for innovation: systems of innovation and the role of knowledge intermediaries......Page 73
4. Modularity and innovation in knowledge intensive business services: IT outsourcing in Germany and the UK......Page 94
5. Make and/or buy of IT-enabled services innovation: the case of the US express delivery industry......Page 133
PART II Knowledge intensive business services in diverse national contexts......Page 161
6. Institutional effects on the market for IT outsourcing: analysing clients, suppliers and staff transfer in Germany and the UK......Page 163
7. Two types of organizational modularity: SAP, ERP product architecture and the German tipping point in the make/buy decision for IT services......Page 199
8. Managing competencies within entrepreneurial technologies: a comparative institutional analysis of software firms in Germany and the UK......Page 217
9. The globalization of management consultancy firms: constraints and limitations......Page 248
Index......Page 277


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