𝔖 Scriptorium
✦   LIBER   ✦
📁

Key Performance Indicators for Sustainable Management: A Compendium Based on the “Balanced Scorecard Approach”

✍ Scribed by Hans-Ulrich Krause; Dayanand Arora

Publisher
De Gruyter Oldenbourg
Year
2019
Tongue
English
Leaves
386
Category
Library
⬇  Acquire This Volume

No coin nor oath required. For personal study only.

✦ Synopsis

Key Performance Indicators (KPIs) have become a regular and useful tool for measuring business performance everywhere. The KPIs not only help in strategic planning but also in managing operative business world over.

The KPIs in the book are organized according to the Balanced Scorecard (BSC) approach, which emphasizes the importance of using both financial and non-financial information to remain competitive in the modern world. We proudly place on record the fact that our book is the first of its kind and provides for a complete analysis of KPIs under financial, customer, process and human resource/innovation perspectives.

The book is a major contribution towards achieving sustainable growth as a competitive advantage. It also emphasizes the importance of social acceptance and environmental impact of the business activity.

The compendium provides over 170 KPIs in a compact form. It delivers simple definitions, easy to calculate formulae, possible interpretations and useful suggestions towards an efficient and effective implementation of KPIs as controlling instruments.

  • Comprehensive compendium with over 170 KPIs in English
  • Focus on Balanced Scorecard approach
  • Character of a reference book that retains its value over time

✦ Table of Contents

Preface
Contents
Introduction
1. Basic Indicators
2. Financial Perspective
3. Customer Perspective
4. Process Perspective
5. Human Resource and Innovation Perspective
Appendix I: Systematic Analysis of Possible Changes in Relative Ratios
Appendix II: DuPont Ratio System
Appendix III: Alphabetical Overview of Key Performance Indicators
Appendix IV: Smart Key Performance Indicators at a Glance
Selected Bibliography (For Balanced Scorecard Approach)
Index

📜 SIMILAR VOLUMES

Sustainability Performance Evaluation Sy
📁 Sustainability Performance Evaluation System in Government: A Balanced Scorecard Approach Towards Sustainable Development
✍ Nan Chai (auth.) 📂 Library 📅 2009 🏛 Springer Netherlands 🌐 English

<p><P>The principles of modern strategic management are illustrated by an ancient Chinese tale: a man who wanted to go south was in a carriage driving north. A passer-by asked him "If you are going to the south, why is your chariot heading north?" The man answered, "My horse is good at running, my d

A complete and balanced service scorecar
📁 A complete and balanced service scorecard creating value through sustained performance improvement
✍ Tyagi, Rajesh K;Gupta, Praveen 📂 Library 📅 2008 🏛 FT Press 🌐 English

In the U.S., service related activities have become dominant aspects of the economy and currently account for well over 50% of our GNP. The authors' framework eliminates outdated, low-value techniques originally created for manufacturing firms, replacing them with advanced techniques that fully leve

Performance Measurement with the Balance
📁 Performance Measurement with the Balanced Scorecard: A Practical Approach to Implementation Within SMEs
✍ Stefano Biazzo, Patrizia Garengo (auth.) 📂 Library 📅 2012 🏛 Springer-Verlag Berlin Heidelberg 🌐 English

<p><p>Do we really know the critical phenomena that are linked to how enterprises function and the dynamics of their relationships with customers, suppliers and competitors? Are their decision-making processes founded upon a set of performance measurements that were accurately designed and systemati

Performance Measurement with the Balance
📁 Performance Measurement with the Balanced Scorecard: A Practical Approach to Implementation within SMEs
✍ Stefano Biazzo, Patrizia Garengo (auth.) 📂 Library 📅 2012 🏛 Springer-Verlag Berlin Heidelberg 🌐 English

<p><p>Do we really know the critical phenomena that are linked to how enterprises function and the dynamics of their relationships with customers, suppliers and competitors? Are their decision-making processes founded upon a set of performance measurements that were accurately designed and systemati

Mindfulness for the High Performance Wor
📁 Mindfulness for the High Performance World: A Practical, Skill-Based Approach to Developing and Sustaining Mindfulness, Equanimity and Balance
✍ C. Norman Coleman, Karolynn F. Coleman 📂 Library 📅 2019 🏛 Springer International Publishing 🌐 English

<p><p></p><p><i>Mindfulness for the High Performance World</i> provides a unique approach to mindfulness training, built upon the principles of Buddhist philosophy written in line with the Dalai Lama’s description of meditation and mindfulness as “Science of the Mind”. This unique volume explores mi