✦ LIBER ✦

Invited reaction: Outsourcing relationships between firms and their training providers: The role of trust

✍ Scribed by Michael P. Leimbach

Publisher: John Wiley and Sons
Year: 2005
Tongue: English
Weight: 59 KB
Volume: 16
Category: Article
ISSN: 1044-8004
DOI: 10.1002/hrdq.1122

No coin nor oath required. For personal study only.

✦ Synopsis

Abstract

Outsourcing in the training and development industry has been steadily increasing and shows no indication of slowing (Surgue & Kim, 2004). Gainey and Klaas's study shines light on the role of interfirm trust in effective outsourcing relationships. This reaction addresses a methodological question of the effect of the rating target on the results, but focuses on possible extensions of this research. Specific extensions include a deeper examination of factors contributing to Self Interested and Socially Oriented Trust, differentiating types of outsourcing relationships, and examining the perception of both the buyers and providers of outsourcing services.

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Outsourcing relationships between firms and their training providers: The role of trust

✍ Thomas W. Gainey; Brian S. Klaas 📂 Article 📅 2005 🏛 John Wiley and Sons 🌐 English ⚖ 123 KB

## Abstract Firms increasingly use external vendors to provide training for their employees. And because trust has been found to be essential in successful interfirm relationships, this study identified a number of factors thought to be associated with both self‐interested trust and socially orient