✦ LIBER ✦

INTRODUCTION TO THE SPECIAL ISSUE ON SERVICE MARKETING AND SERVICE OPERATIONS

✍ Scribed by Roland T. Rust; Richard B. Chase

No coin nor oath required. For personal study only.

📜 SIMILAR VOLUMES

Introduction to the special issue: Servi

✍ MaryJo Bitner 📂 Article 📅 1997 🏛 Elsevier Science 🌐 English ⚖ 309 KB

DESIGNING AND MANAGING SERVICE OPERATION

✍ ALEDA V. ROTH; LARRY J. MENOR 📂 Article 📅 2009 🏛 Production and Operations Management Society 🌐 English ⚖ 23 KB

Introduction to the second special issue

✍ Mary Jo Bitner 📂 Article 📅 1997 🏛 Elsevier Science 🌐 English ⚖ 297 KB

Operations in the Service Industries: In

✍ Uday Apte; Costis Maglaras; Michael Pinedo 📂 Article 📅 2008 🏛 Production and Operations Management Society 🌐 English ⚖ 48 KB

Introduction to the Special Issue on ser

✍ Sanford V. Berg 📂 Article 📅 2005 🏛 Elsevier Science 🌐 English ⚖ 69 KB

Introduction to the Special Issue on “Se

✍ Ken Boyer; Richard Metters 📂 Article 📅 2009 🏛 Production and Operations Management Society 🌐 English ⚖ 48 KB