Introducing Human Resource Management 7th Edn

✍ Scribed by Foot, Margaret;Hook, Caroline(Contributor)

• Publisher: Pearson Education Canada
• Year: 2015
• Tongue: English
• Leaves: 520
• Edition: 7th ed
• Category: Library

✦ Synopsis

Revised edition of Introducing human resource management, 2011.

✦ Table of Contents

Cover......Page 1
Title Page......Page 4
Copyright Page......Page 5
Brief Contents......Page 6
Contents......Page 8
Preface......Page 14
Acknowledgements......Page 20
Introduction......Page 22
HRM? What’s it all about?......Page 24
The main factors that have made HRM what it is today......Page 28
The development of the human resource management approach......Page 30
The context in which HRM operates......Page 34
Current issues in HRM......Page 39
Other approaches to HRM......Page 43
What are the best places to work?......Page 48
Review questions......Page 49
HR in the news......Page 52
What next?......Page 54
References......Page 59
Further study......Page 60
2 High-performance working: employee engagement through involvement and participation......Page 62
The unitary and pluralist perspectives......Page 64
Partnership, participation and employee involvement......Page 65
Partnership......Page 66
Employee involvement and participation......Page 69
EU rights to information and consultation......Page 70
Employee involvement and high-performance working......Page 72
Review questions......Page 82
HR in the news......Page 83
What next?......Page 84
References......Page 85
Further study......Page 87
3 The employment relationship......Page 89
Rights and obligations of the two parties......Page 90
Expectations of the two parties: the psychological contract......Page 91
The legal framework......Page 93
Flexible working arrangements......Page 107
Termination of employment......Page 111
Review questions......Page 113
HR in the news......Page 114
References......Page 115
Further study......Page 116
4 Diversity and equality......Page 118
Diversity in the workplace......Page 119
Equality and diversity......Page 122
Discrimination in the workplace......Page 123
Discrimination cases......Page 124
Equality......Page 127
The Equality Act 2010......Page 128
Types of discrimination......Page 130
Review questions......Page 138
What next?......Page 139
References......Page 140
Further study......Page 141
5 Human resource strategy and planning......Page 143
Strategy......Page 144
Human resource planning......Page 149
Estimating the demand for human resources......Page 150
Estimating the internal supply of human resources......Page 152
Assessing the external supply of human resources......Page 156
Comparing demand and supply forecasts......Page 163
Developing and implementing human resource strategies......Page 164
Review questions......Page 165
HR in the news......Page 166
What next?......Page 167
References......Page 168
Further study......Page 169
6 Recruitment and selection......Page 171
Recruitment......Page 172
Recruitment policies......Page 173
Documentation to support the recruitment process......Page 174
Recruitment methods......Page 183
Selection policies and procedures......Page 192
Selection as a strategic activity......Page 193
Shortlisting......Page 194
Job interviews......Page 196
Further selection techniques......Page 209
Making the final selection......Page 217
Administrative procedures......Page 218
Conclusion......Page 221
Review questions......Page 222
HR in the news......Page 223
What next?......Page 224
References......Page 225
Further study......Page 226
Appendix 1......Page 229
Definition of performance management......Page 230
The main HR tools used in performance management......Page 231
Models of performance management......Page 233
The role of line managers in performance management......Page 238
Ways of setting standards and measuring performance in performance appraisal......Page 242
The appraisal interview......Page 250
The role of the line managers in performance appraisal......Page 252
Design of documentation......Page 256
Conclusion......Page 260
Review questions......Page 261
HR in the news......Page 262
What next?......Page 264
Further study......Page 265
8 Learning, training and talent development......Page 268
What do we mean by learning and talent development and how does this differ from training?......Page 269
How do you learn?......Page 270
Recent approaches to learning and development......Page 280
Current trends in training, L&TD in organisations......Page 284
Why are learning, training and talent development Important for organisations?......Page 290
Creating a learning culture......Page 291
Designing learning and talent development interventions......Page 292
Induction training......Page 300
The roles of learning and development specialists and line managers......Page 305
Review questions......Page 308
HR in the news......Page 309
References......Page 311
Further study......Page 313
9 Pay and reward systems......Page 315
Definitions......Page 316
The main influences on payment systems......Page 318
Job evaluation schemes......Page 329
Different types of payment system......Page 338
Conclusion......Page 351
What next?......Page 352
HR in the news......Page 353
References......Page 356
Further study......Page 357
10 Health, safety and wellbeing......Page 358
Definitions......Page 360
Safety......Page 362
Legislation......Page 363
Other health and safety legislation......Page 366
The people and organisations involved in health, safety and wellbeing......Page 371
Health and safety arrangements......Page 378
Risk assessment......Page 382
Wellbeing......Page 384
Organisational policy and procedures......Page 390
Health promotion......Page 391
Absence management......Page 393
Conclusion......Page 394
Review questions......Page 395
HR in the news......Page 396
References......Page 397
Further study......Page 399
Introduction......Page 400
International, multinational, global or transnational?......Page 401
Ethnocentric, polycentric, regiocentric or geocentric?......Page 403
Cross-cultural working......Page 405
Human resource management issues......Page 406
International perspectives on learning, training and talent development......Page 412
International perspectives on work–life balance......Page 413
International perspectives on diversity and equality......Page 414
Conclusion......Page 416
HR in the news......Page 417
What next?......Page 419
References......Page 420
Further study......Page 422
12 Discipline and grievance......Page 424
Discipline: introduction and definitions......Page 425
Disciplinary procedures and practices......Page 426
Grievance: introduction and definitions......Page 442
Grievance procedures and practices......Page 443
Review questions......Page 449
HR in the news......Page 451
References......Page 452
Further study......Page 453
13 Dismissal, redundancy and outplacement......Page 454
Dismissal......Page 455
Redundancy......Page 466
Outplacement......Page 474
Conclusion......Page 477
Review questions......Page 478
HR in the news......Page 479
References......Page 480
Further study......Page 481
Answers......Page 483
Author index......Page 498
Subject index......Page 504