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Intentional Interviewing and Counseling: Facilitating Client Development in a Multicultural Society

✍ Scribed by Allen E. Ivey, Mary Bradford Ivey, Carlos P. Zalaquett


Publisher
Cengage
Year
2021
Tongue
English
Leaves
514
Edition
10
Category
Library

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✦ Table of Contents


Cover
Title Page
Copyright Page
About the Authors
Contents
List of Boxes
Preface
Section 1: The Foundations of Counseling and Psychotherapy
Chapter 1: Intentional Interviewing, Counseling, and Psychotherapy
Interviewing, Counseling, and Psychotherapy
Cultural Humility and Intentionality: The Flexible, Aware, and Skilled Counselor
Resilience and Self-Actualization in Social Context
The Microskills Hierarchy: The Listening and Action Skills of the Helping Process
Neuroscience and Neurobiology: Implications of Cutting-Edge Science for the Future of Counseling and Psychotherapy
Office, Community, Phone, and Internet: Where Do We Meet Clients
Key Points and Practice
Chapter 2: Ethics and Multicultural Competence: Stress and Trauma, Building Resilience
Ethics and the Counseling and Psychotherapy Process
Awareness, Knowledge, Skills, and Action for Multicultural and Social Justice Competence
Neuroscience and Neurobiology: The Results of Trauma and Possible Treatment
Resilience and Positive Psychology
Positive Psychology and Therapeutic Lifestyle Changes: Building Client Resilience
Advocacy
Key Points and Practice
Chapter 3: Listening, Attending, and Empathy: Essential for Relationship Building
Attending Behavior: The Foundational Skill of Listening
Awareness, Knowledge, and Skills of Attending Behavior and Empathy Skills
Cultural and Individual Variations in Microskills Usage Must Be Noted
Empathy: Awareness, Knowledge, and Skills
Neuroscience and Empathy
Attending Behavior and Empathy in Action
The Listening and Attending Skills in the Context of Telebehavioral Health or Telepsychology
Training as Treatment: Social Skills, Psychoeducation, and Attending Behavior
Attending and Empathy in Challenging Situations
Practice
Key Points and Practice
Chapter 4: Observation Skills
Are You a Good Observer?
Awareness, Knowledge, and Skills: Principles for Observation
Nonverbal Behavior
Verbal Behavior
Is This Interview About Studying or Racial Harassment?
Discrepancies, Mixed Messages, and Conflict
Key Points and Practice
Section 2: The Basic Listening Sequence
Organizing a Session to Be More Fully Empathic and to Promote Creative Solutions
Chapter 5: Questions: Opening Communication
Questions
Awareness, Knowledge, and Skills: Questions for Results
Questions in the Interview
Multiple Applications of Questions
Key Points and Practice
Chapter 6: Encouraging, Paraphrasing, and Summarizing: Active Listening and Cognition
Encouraging, Paraphrasing, and Summarizing
Awareness, Knowledge, and Skills: Encouraging, Paraphrasing, and Summarizing
Basic Techniques and Strategies of Encouraging, Paraphrasing, and Summarizing
Listening Skills and Children
Multiple Applications: Additional Functions of the Skills of Encouraging, Paraphrasing, and Summarizing
Multicultural Issues in Encouraging, Paraphrasing, and Summarizing
Practice, Practice, and Practice
Key Points and Practice
Chapter 7: Observing and Reflecting Feelings: The Heart of Empathic Understanding
Reflection of Feeling
Awareness and Knowledge: The Emotional Basis of Counseling and Therapy
The Skill Dimensions of Reflection of Feeling
Reflecting Feelings in Action
Multiple Applications of Reflecting Feelings
Key Points and Practice
Chapter 8: The Five-Stage Interview: Empathically Integrating Skills for Creative Change
The Basic Listening Sequence: Foundation for Empathic Listening and Relationship-Building in Many Settings
Awareness and Knowledge: The Five-Stage Model for Structuring the Session
Decision Counseling and the Five Stages
Using the Five Stages of Interviewing in Decision Counseling
Multiple Applications: Integrating Microskills with Stress Management and Social Justice
Taking Notes in the Session
How to Talk About Issues Friends and Family Do Not Agree with, but You Find Important: Why Vaccines Are Important?
Key Points and Practice
Section 3: Transitioning from Attending and Listening to Influencing Skills
Focusing and Empathic Confrontation
Chapter 9: Focusing the Counseling Session: Contextualizing and Broadening the Story
Focusing: A Central Skill for Understanding Clients and Their Social Context
Awareness and Knowledge of Focusing
The Community Genogram: Bringing Cultural/Environmental Context into the Session
Focusing in Action
Multiple Applications of Focusing
Key Points and Practice
Chapter 10 Empathic and Supportive Confrontation: Identifying and Challenging Client Conflict
Empathic Confrontation, Creating the New
Awareness and Knowledge: Empathic Confrontation for Results
The Skills of Empathic Confrontation: An Integrated Three-Step Process
Empathic Confrontation in the Interview
Key Points and Practice
Section 4: Interpersonal Influencing Skills for Creative Change
Chapter 11: Reflection of Meaning and Interpretation/Reframing: Helping Clients Restory Their Lives
The Skills of Reflecting Meaning and Interpretation/Reframing
Awareness and Knowledge of Meaning and Interpretation/Reframe
The Skills of Reflection of Meaning and Interpretation/Reframing in Action
Multiple Applications of Interpretation/Reframing
Additional Possibilities for Using the Skills of Eliciting and Reflection of Meaning and Interpretation/Reframing
Neuroscience and Ethical Decision-Making
Key Points and Practice
Chapter 12 Action Skills for Building Resilience and Managing Stress: Self-Disclosure, Feedback, Logical Consequences, Directives/Instructions, and Psychoeducation
Action Skills for Resilience and Stress Management
Awareness and Knowledge of Stress Management
Awareness, Knowledge, and Skills of Empathic Self-Disclosure and Feedback
Self-Disclosure and Feedback
Awareness, Knowledge, and Skills of Natural and Logical Consequences
Case Study Applications of Natural and Logical Consequences
Awareness, Knowledge, and Skills of Directives, Instruction, and Psychoeducation
Awareness, Knowledge, and Skills: Making Action Skills Work
Integrating Therapeutic Lifestyle Changes into the Session
Key Points and Practice
Section 5: Integrating Skill into Theory for Effective Practice, Personal Style, and Transcendence
Chapter 13: Counseling Theory and Practice: How to Integrate the Microskills with Multiple Approaches
Microskills, Five Stages, and Theory
Awareness, Knowledge, and Skills of Crisis/Trauma Counseling and Therapy
Crisis Counseling First Session Transcript
Suicide Watch: Awareness and Knowledge1
Awareness, Knowledge, and Skills of Cognitive Behavioral Therapy
Cognitive Behavioral Session Transcript
Key Points and Practice
Chapter 14: Skill Integration, Determining Personal Style, and Transcendence
Defining Skill Integration
Awareness and Knowledge: Review of Theories of Counseling and Psychotherapy
Case Conceptualization, the Interview Checklist, Treatment Planning, and Action Planning to Prevention Relapse
Multiple Applications of Skill Integration: Referral, Treatment Planning, Case Management, and Relapse Prevention
Key Points and Practice
Appendix I: The Ivey Taxonomy: Definitions of the Microskills and Strategies with Anticipated Client Response
Appendix II: Ethics
Ethics and Morals: Professional and Personal
A Brief History of the Multicultural Foundation of Ethics
Ethical Codes
Confidentiality: Our Moral Foundation
Diversity, Multiculturalism, Ethics, and Morality
Ethics, Morality, and Competence
Informed Consent
Privacy Rules
Social Justice as Morality and Ethics in Action
Appendix III: The Family Genogram
The Individual Develops in a Family Within a Culture
Using a Family Genogram to Understand Family Issues
Appendix IV Counseling, Neuroscience/Neurobiology, and Microskills
The National Institute of Mental Health Research Domain Criteria (RDoC). Is Neurocounseling Our New Direction?
The Holistic Brain/Body and the Possibility of Change
The Brain Lobes and Their Implications for Counseling and Psychotherapy
Executive Functioning, Emotional Regulation, Hormones, and Other Structures
The Limbic System: Basics of Emotion
Neurons, Neural Networks, and Neurotransmitters
Microskills and Their Potential Impact on Change
The Default Mode Brain Network: What’s Happening When the Brain Is at Rest?
Social Stress, the Gut-Brain-Axis, and DNA Epigenetic Action
YouTube Videos for Further Study
References
Name Index
Subject Index

✦ Subjects


Counseling, Therapy, Clinical Interviewing, Psychotherapy, Human Services


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