𝔖 Bobbio Scriptorium
✦   LIBER   ✦

Integrating Financial Management and Performance Management

✍ Scribed by Pollitt, Christopher (author)


Book ID
118750056
Year
2001
Weight
783 KB
Volume
1
Category
Article

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## Abstract This paper uses a sample of quality award winners to empirically test hypotheses that relate changes in operating income associated with effective implementation of total quality management (TQM) to various firm characteristics. The characteristics examined are firm size, the degree of