Improve Your Communication Skills: Present with Confidence; Write with Style; Learn Skills of Persuasion

✍ Scribed by Alan Barker

Publisher: Kogan Page
Year: 2010
Tongue: English
Leaves: 209
Series: Sunday Times Creating Success
Edition: Second Edition
Category: Library

No coin nor oath required. For personal study only.

✦ Synopsis

Good communication skills are vital in today's workplace. Whether you need to keep the interest of a large audience, impress a potential employer, or simply win the argument at an important meeting, sounding the part is key. Improve Your Communication Skills shows how to improve conversations and build rapport with colleagues; hold interviews and staff appraisals; learn the skills of persuasion; give effective presentations; write emails, letters and reports; and write for the web.

✦ Table of Contents

Cover......Page 1
ISBN 978-0-7494-5627-6......Page 4
Contents......Page 6
About this book......Page 8
What is communication?......Page 10
How conversations work......Page 30
Seven ways to improve your conversations......Page 46
The skills of enquiry......Page 68
The skills of persuasion......Page 84
Interviews: holding a formal conversation......Page 100
Making a presentation......Page 122
Putting it in writing......Page 144
Networking: the new conversation......Page 176
Appendix: where to go from here......Page 206

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