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Implementing Virtual Reference Services : A LITA Guide

✍ Scribed by Beth Thomsett-Scott


Publisher
American Library Association
Year
2013
Tongue
English
Leaves
143
Series
LITA Guides
Edition
1
Category
Library

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✦ Synopsis


Social web technologies present an often confusing array of options for answering user reference questions. Applying 20 years' experience as a reference librarian working through the development of virtual reference and the integration of new tools and technologies into the industry, Thomsett-Scott lays out how libraries are using vendor...

✦ Subjects


Aircraft accidents -- United States. ; Aircraft accidents -- United States -- Prevention. ; Air pilots -- United States.


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