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Implementing KM – a balanced score card approach

✍ Scribed by Arora, Ravi

Book ID
121202717
Publisher
Emerald Group Publishing Limited
Year
2002
Tongue
English
Weight
468 KB
Volume
6
Category
Article
ISSN
1367-3270

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## Abstract One of the strengths of the balanced scorecard approach is the ability to link strategic goals with operational performance measures. But many adopters discover that while they understand the conceptual linkage between operational performance measures and strategic goals, they lack a st