✦ LIBER ✦

Implementing IT Service Management: A systematic literature review

✍ Scribed by Iden, Jon; Eikebrokk, Tom Roar

No coin nor oath required. For personal study only.

📜 SIMILAR VOLUMES

Extending the IT service quality measure

✍ Marion Lepmets, Aileen Cater-Steel, Francis Gacenga, Eric Ras 📂 Article 📅 2012 🏛 The Society of Service Science ⚖ 730 KB

A systematic literature review of servic

✍ Leite, Leonardo A. F.; Ansaldi Oliva, Gustavo; Nogueira, Guilherme M.; Gerosa, M 📂 Article 📅 2012 🏛 Springer-Verlag 🌐 English ⚖ 570 KB

IT Service Management Process Improvemen

✍ Antoni Lluís Mesquida; Antonia Mas; Esperança Amengual; Jose A. Calvo-Manzano 📂 Article 📅 2012 🏛 Elsevier Science 🌐 English ⚖ 457 KB

PRM42 Managing a Systematic Literature R

✍ Kiss, N.; Sidhu, M.; Tongbram, V. 📂 Article 📅 2012 🏛 John Wiley and Sons 🌐 English ⚖ 58 KB

Exploring service-oriented system engine

✍ Qing Gu; Patricia Lago 📂 Article 📅 2009 🏛 Springer-Verlag 🌐 English ⚖ 576 KB

Pharmacy decision support: where is it?

✍ Jean-Pierre Calabretto; Jim Warren; Linda Bird 📂 Article 📅 2005 🏛 John Wiley and Sons 🌐 English ⚖ 114 KB