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[IEEE 2013 10th International Conference on Service Systems and Service Management (ICSSSM) - Hong Kong, China (2013.07.17-2013.07.19)] 2013 10th International Conference on Service Systems and Service Management - Meta-view of consequence of customer satisfaction

✍ Scribed by Yao, Tang; Qiu, Qi; Zheng, Qiuying; Mu, Lin

Book ID: 124168060
Publisher: IEEE
Year: 2013
Weight: 432 KB
Category: Article
ISBN: 1467344346
DOI: 10.1109/ICSSSM.2013.6602560

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