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✦ LIBER ✦

[IEEE 2009 6th International Conference on Service Systems and Service Management - Xiamen, China (2009.06.8-2009.06.10)] 2009 6th International Conference on Service Systems and Service Management - Identification of postponement point in service delivery process: A description model

✍ Scribed by Daijian Tang, ; Jue Chen,

Book ID: 125453624
Publisher: IEEE
Year: 2009
Weight: 297 KB
Category: Article
ISBN: 1424436613
DOI: 10.1109/icsssm.2009.5174904

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