𝔖 Bobbio Scriptorium

✦ LIBER ✦

[IEEE 2009 6th International Conference on Service Systems and Service Management - Xiamen, China (2009.06.8-2009.06.10)] 2009 6th International Conference on Service Systems and Service Management - Return on satisfaction: Is customer satisfaction really profitable?

✍ Scribed by Wang, Yi; Zhao, Ping

Book ID: 115457740
Publisher: IEEE
Year: 2009
Weight: 323 KB
Volume: 0
Category: Article
ISBN: 1424436613
DOI: 10.1109/icsssm.2009.5174913

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