Human Resource Management

✍ Scribed by Robert L. (Robert L. Mathis) Mathis, John H. Jackson

• Publisher: South-Western College Pub
• Year: 2010
• Tongue: English
• Leaves: 657
• Edition: 13
• Category: Library

✦ Synopsis

Trust the authoritative resource for human resource management to offer the most current look at HR and its impact on today's organizations with both new and thoroughly updated cases and today's most recent examples--90 percent of which are from 2006 and beyond. Mathis/Jackson's HUMAN RESOURCE MANAGEMENT, Thirteenth Edition, is the most trusted resource and best-selling HR solution for preparing future or currently practicing HR professionals. Updated, strong academic coverage, including the latest 2009 HRCI outline, ensures this edition addresses all major topics for professional examinations (PHR, SPHR) given by the Human Resource Certification Institute (SHRM). The latest HR research and a wealth of new and proven learning features in every chapter demonstrate how HR impacts organizational strategy. Reorganized and streamlined topics examine emerging trends in technology, globalization, and HR Metrics, as well as other developments impacting the practice of HR today. A complete package of teaching and learning resources, including new CourseMate online learning tools, helps today's aspiring professionals prepare for career and future HR success.

✦ Table of Contents

Cover Page......Page 1
Title Page......Page 3
Copyright Page......Page 5
Dedication......Page 6
Subject Index......Page 0
HR Headline: The Challenges and Crises Facing HR Management......Page 33
HR Perspective: “Growing Green” in HR......Page 41
HR Best Practices: Cisco Makes Global Ethics Important and Fun......Page 44
HR Online: Wikis, Blogs, Twitters, and HR......Page 52
HR Headline: Strategic Utilization of Talent Benefits Health Care Organization......Page 67
HR Perspective: Numbers Add Up for IBM......Page 74
HR Best Practices: NASA Launches Workforce Realignment......Page 77
HR Perspective: Dow’s Formula for Successful Acquisitions......Page 82
HR Perspective: Verizon Engages Employees via Web Portal......Page 89
HR Headline: Sexual Harassment at the United Nations......Page 103
HR Perspective: “Officer Dirt”......Page 108
HR On-the-Job: ADA and Employment Questions......Page 123
HR Perspective: Discrimination against “Caregivers”......Page 130
HR Headline: Work-Life Balancing......Page 138
HR Best Practices: Resolving Language Barriers Pays Off......Page 141
HR Perspective: Global Work Schedule Differences......Page 152
HR Online: O*Net Resources for Employers......Page 161
HR On-The-Job: Writing Job Descriptions......Page 165
HR Headline: Need More Workers?......Page 174
HR Best Practices: Effective HR Planning for Workforce Future......Page 176
HR Online: Technology Expanding Employee Skills Database......Page 180
HR Perspective: Global Retention......Page 195
HR On-the-Job: Conducting Exit Interviews......Page 199
HR Headline: Passive Recruiting Becomes Active......Page 206
HR Best Practices: Effective Recruitment at USDA......Page 213
HR On-the-Job: Effective Recruiting Using an Employer Website......Page 219
HR Perspective: Outplacement Firms as Recruiting Sources......Page 225
HR On-the-Job: Internships as a Part of College Recruiting......Page 14
HR Perspective: Enhancing Opportunities for Internal Promotion......Page 230
HR Headline: Using Virtual Worlds for Selection......Page 242
HR Perspective: Cheating on Electronic Assesments......Page 251
HR Perspective: Common Interview Mistakes......Page 264
HR Headline: China’s Need for Training......Page 277
HR Perspective: Business Education at Work......Page 283
HR On-the-Job: Planning for New Employee Orientation......Page 286
HR Perspective: Cross Training “Universal Agents”......Page 297
HR Perspective: Simulations and Games......Page 301
HR Headline: How Top Companies Develop Stars......Page 311
HR Perspective: Groundbreaking Talent Management Programs......Page 314
HR On-the-Job: Handling Global Dual-Career Situations......Page 329
HR Headline: Performance Management Does Not Focus Enough on Ethics......Page 347
HR Perspective: Behaviors or Results . . . Why Not Both?......Page 354
HR Online: Using Technology to Enhance Performance Appraisals......Page 359
HR On-the-Job: Elements of a Legal Performance Appraisal System......Page 362
HR Best Practices: Calibration Is the Key to Better Employee Evaluations and Performance Management......Page 380
HR Headline: Rewarding Employees to Encourage Positive Behaviors......Page 387
HR Best Practices: Using Rewards to Effectively Develop Talent......Page 392
HR Perspective: Quantitative Techniques Facilitate Compensation Management......Page 395
HR Online: Responding to Internet Pay Survey Data Questions......Page 409
HR Headline: Variable Pay at Cox Communications......Page 423
HR Perspective: Awarding Points for Staff Efforts......Page 426
HR Perspective: Ethical Concerns and Sales Compensation......Page 439
HR Perspective: CEO Executives Overpaid?......Page 445
HR Headline: Behavioral Economics Guides Benefits Administration......Page 452
HR Online: Using Online Technology to Combat Presenteeism......Page 461
HR Best Practices: Mini-Medical Plans on the Rise......Page 468
Notes......Page 488
HR Headline: $1.6 Million Fine When Young Worker Suffocates......Page 493
HR On-the-Job: Hazard Communication......Page 502
HR Perspective: The “Company Doctor”......Page 513
HR Perspective: Disaster Plan Put to the Test......Page 522
HR Headline: Technology Usage and HR Policy Issues......Page 529
Employer and Employee Rights and Responsibilities......Page 530
HR Perspective: Employment Practices Liability Insurance......Page 533
HR Online: Ethical HR Issues on Blogs......Page 542
HR Perspective: Effects of Tardiness on Work and Absenteeism......Page 552
HR On-the-Job: Termination Procedure......Page 558
HR Headline: Business versus Labor—Right to Work Laws......Page 564
HR Perspective: Unions in China......Page 568
HR Perspective: Good Times, Bad Times......Page 582
HR On-the-Job: Unionization Do’s and Don’ts for Managers......Page 584
HR Perspective: Union Helps Cut Costs at Ford......Page 592

✦ Subjects

Менеджмент;Управление персоналом;