๐”– Bobbio Scriptorium
โœฆ   LIBER   โœฆ

Human resource development issues for the hotel sector in Libya: a government perspective

โœ Scribed by Ahmed Naama; Claire Haven-Tang; Eleri Jones


Publisher
John Wiley and Sons
Year
2008
Tongue
English
Weight
111 KB
Volume
10
Category
Article
ISSN
1099-2340

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โœฆ Synopsis


Abstract

The Libyan government emphasises the importance of tourism in economic diversification through its Libyan Tourism Master Plan identifying various initiatives to develop the Libyan tourism industry, including human resource development (HRD). Hotels are key to an internationally competitive industry and human resources critical to perceptions of service quality. This paper analyses issues relating to the Libyan hotel sector, including the need to strengthen the private sector; to match education/training programmes to industrial needs, and to address cultural and religious dimensions which exacerbate poor industry image. The paper identifies a partnership approach between governmental, educational and hotel sectors to address HRD issues through workforce planning. Copyright ยฉ 2008 John Wiley & Sons, Ltd.


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