This case study explores issues in building and implementing competency-based development tools for an HR organization in the midst of fundamental change. The case includes a realistic appraisal of the critical design decisions, marketing strategies, and implementation success factors required for u
Human resource development issues for the hotel sector in Libya: a government perspective
โ Scribed by Ahmed Naama; Claire Haven-Tang; Eleri Jones
- Publisher
- John Wiley and Sons
- Year
- 2008
- Tongue
- English
- Weight
- 111 KB
- Volume
- 10
- Category
- Article
- ISSN
- 1099-2340
- DOI
- 10.1002/jtr.683
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โฆ Synopsis
Abstract
The Libyan government emphasises the importance of tourism in economic diversification through its Libyan Tourism Master Plan identifying various initiatives to develop the Libyan tourism industry, including human resource development (HRD). Hotels are key to an internationally competitive industry and human resources critical to perceptions of service quality. This paper analyses issues relating to the Libyan hotel sector, including the need to strengthen the private sector; to match education/training programmes to industrial needs, and to address cultural and religious dimensions which exacerbate poor industry image. The paper identifies a partnership approach between governmental, educational and hotel sectors to address HRD issues through workforce planning. Copyright ยฉ 2008 John Wiley & Sons, Ltd.
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