Title Page
Foreword
Organization
Table of Contents
Part I Business Applications
The Experiential Preferences of the Online Consumers in Different Internet Shopping Lifestyles Towards Online Shopping Websites
Introduction
Literature Review
Experiential Marketing and Strategic Experiential Modules
Internet Lifestyles
Research Method
Results
Internet Lifestyles
Experiential Preferences
Concluding Discussion
References
Guidelines of Quality for Industrial Online Tourism
Introduction
Interdisciplinary Sciences in Communicative Quality Era
Towards Industrial Website
Isotopies and Design in the Industrial Website’s
Dynamic and Static Media
Photography
Graphics
Metamorphosis and Transitions
Illumination Effects
Relief Effect
Colour
Basic Textures
Drawing
Three-Dimensional Objects
Towards a New Professional
Conclusions
References
Provide Context-Aware Advertisements with Interactivity
Introduction
Interactivity
Context-Aware Advertising
Research Questions
Methodology
Survey
Experiment
Results and Discussion
Survey Results
Conclusions
References
Skills Matter: A Tale of the Anxious Online Shopper
Introduction
Theoretical Framework
Research Questions and Hypotheses
Methodology
Results
Discussion and Conclusion
References
ATM Advertisement and Financial Preferences with Sensory Analysis
Introduction
Extended AIDMA model
Financial Preferences
Marble Method
Pre-survey
Financial Preference Measurement and Evaluation
Considerations
Conclusion
References
Multi-users and Multi-contextuality – A Mobile Tourism Setting
Introduction
Related Research
Method
Empirical Activities
Workshops
Prototype
Evaluation
Discussion and Conclusion
References
“My Money in E-Purse” Searching Problems in Self Service User Interface
Introduction
Review of Literature
Method
Heuristic Evaluation
User Trial
Result
Heuristic Result
User Trial Result
Discussion and Conclusion
References
Traffic Classification - Towards Accurate Real Time Network Applications
Introduction
Related Works
Our Study and Main Contributions
Traffic Data Collection and Flow Parameters
Traffic Data Collection
Flow Parameters
Traffic Identification
Supervised Learning Using SVM
Entropy Based Traffic Cluster and Classification
Performance and Real Time Applications
Summary and Future Works
References
First Impressions with Websites: The Effect of the Familiarity and Credibility of Corporate Logos on Perceived Consumer Swift Trust of Websites
Introduction
Background
Theoretical Model
Familiarity and Trust
The Truth Effect: Familiarity, Credibility and Trust
The Mere-Exposure Effect and Logos
Extending Our Theory to Short-Term Impressions with Websites
Extending the Model to Account for Third-Party Logos
Research Method
Analysis
Manipulation Checks
Reliabilities and Validity
Structural Equation Modeling
Level Comparisons
Discussion
References
Online Ad Intrusiveness
Introduction
Historical Perspective of Online Ads
Initial Study
Revised Model and Current Research
References
An Examination of Online Product Comparison Service: Fit Between Product Type and Disposition Style
Introduction
Theoretical Background and Hypotheses
Experimental Design
Conclusions and Potential Contributions
References
Measuring Service Quality of Online Bookstores with WebQual
Introduction
Online Service Quality
Research Methodology
Findings
Findings from Exploratory Factor Analysis (EFA)
Findings from Second Order Confirmatory Factor Analysis (CFA)
Findings from Structural Model Analysis of Service Quality, Customer Satisfaction, and Customer Retention
Conclusions and Recommendations
References
Designing Product List on E-tailing Websites: The Effect of Sorting on Consumer Decision
Introduction
Theoretical Background and Research Hypotheses
Sorted List vs. Unsorted List: Principle of Concreteness
Descending List vs. Ascending List: Attention Decrement and Loss Aversion
Research Methodology
Data Analysis
Manipulation and Control Checks
Hypotheses Testing
Discussion and Conclusions
References
Analysis of Web Page Complexity Through Visual Segmentation
Introduction
Complexity and Web Page Segmentation
Methodology
Segmentation by Human Participants
Segmentation by Computer
Result
Perceived Complexity of Web Pages by Human Participants
Perceived Complexity and Visual Segmentation of Web Pages
Perceived Complexity and Characteristics of the Web Pages
Conclusions and Future Research
References
An Investigation of Online Group-Buying Institution and Buyer Behavior
Introduction
Conceptual Framework
Conditional Purchase
Information Cue
Research Method
Results
Discussions
References
Challenges and Solutions of Multilingual and Translingual Information Service Systems
Introduction
Multilingual and Translingual Language Technologies
Translingual Web-Based Information Systems
Translingual Mobile Integrated Information and Communication Services
Conclusion and Outlook
References
The Antecedents of Online Consumers’ Perceived Usefulness of Website: A Protocol Analysis Approach
Introduction
Literature Review
Information Quality (IQ) and System Quality (SQ)
Hypotheses Development
Information Quality (IQ)
System Quality (SQ)
Research Method
Data Analysis and Results
Implications and Future Research
References
A Study on the Characteristics for the Day and Night Time Consumer Groups of Internet Shopping Malls
Introduction
Theoretical Background
Shopping for Fashion on the Internet
Fashion Lifestyle
Shopping Orientation
The Perception of Time Constraints and Shopping Cost
Research Methods and Procedure
Research Topics
Measurement and Analysis Methods
Examination Subjects and Data Collection
Results and Discussion
Grouping of Day and Night Time Internet Shopping Users
The Characteristics of Day and Night Time Internet User Groups
Conclusion
References
Part II Learning and Entertainment
Interaction Design Patterns for Classroom Environments
Technologies in the Classroom and Some of Their Problems
Related Works
Implementation
Interaction Design Patterns for the Classroom
Name: Open (White) Space
Name: Gesture-Based Interaction
Name: Change Mode
Towards a Pattern Language for Educational Technologies
Conclusion
References
Predicting the Outcome of a Computer Literacy Course Based on a Candidate’s Personal Characteristics
Introduction
Individual and Cognitive Factors
Personality Type
Learning and Learning Styles
Computer Attitude
General Anxiety and Computer Anxiety
Spatial 3D
Calculations
Grade 12 Final Examination Mark
Mathematical Ability
Methodology
Research Participants
Criterion Variable: Computer Proficiency
Measurement of the Predictor Variables
Results
Correlation Between Criterion and Predictor Variables
Regression Equations
Correlation Between Predicted and Actual Marks
Discussion
Future Research
References
An Essay About the Relevance of Educational Interactive Systems in the Learning Process
Introduction
The Research with Experts
Interviewed Experts’ Profile
Topics Mentioned in the Questions
Content Analysis
Results
Classifying Clusters
Quantitative Results
Final Comments
References
Interacting Play—Design as a Metaphor for Developing Interactive Games
Background
Interactive Toys and Design Media
Physical Computing and Situated Interaction
Interacting Play
Emerging Technology for Realizing Situated Interactive Media
Approach
Three Plays
Controlling Objects: Smart Toys
Spatial Components
Ambient Interaction
Conclusion
Reference
Usability Assessment of an E-Learning Courseware for Basic Cataloging
Introduction
The Need for Effective E-Learning in Library Technical Services
Evaluating the Usability of E-Learning
The Need to Recruit Both Novice and Experienced Participants for the Usability Study
Methodology
Participants
Basic Cataloging Training Content and Features of E-Learning Courseware
Procedures
Measures
Data Analysis and Results
Usability Findings for E-Learning Courseware
E-Learning Compared to Face-to-Face Training
Conclusion
Practical Implications
Limitations
Future Directions
References
Suppressing Competition in a Computer-Supported Collaborative Learning System
Introduction
Literature Review
Peer Review of Writing
Issues with Peer Review
Conditions for Peer Review
The Purpose of the Study
Method
Participants
Context of the Study
Results and Discussion
Conclusion
References
A Study of Acteme on Users Unexpert of Videogames
Introduction
Education and Videogames
Children Multimedia Versus Adults Monomedia
Videogames for Users
Conclusions
References
Appendix 1: Examples
Appendix 2: Guideline for Acteme
A Natural Language Interface for a 2D Networked Game
Introduction and Related Work
The Game Application
Polyominoes and the Pentomino Game
Overall Game Architecture
Text Input Processing
Creating Game Instructions
Preliminary Results
Conclusions
Outlook
References
Detecting Learning Difficulties on Ubiquitous Scenarios
Introduction
Related Work
Test-IT
Customizing the Students’ Tools
Students’ Tools
Analysis and Log Player
Communication and Data Exchange
Case Study
Goals
Procedures and Criteria
Results
Conclusions and Future Work
References
Synchronous Reading in Real-Time Environments
Introduction
Methodology
The Studied Program
Participants
Tasks
Results
Word Pronunciation
Meaning Recognition
Letter Pronunciation
Discussion and Conclusions
References
Design and Development of Mixed Mobile Education System Based on SIFT Algorithm
Introduction
MME System
Detection/Recognition of the Off-Line Contents
Data Management
Experimental Results
Analysis of Results
Evaluation of Usability
Conclusion
References
The Effects of Visual Versus Verbal Metaphors on Novice and Expert Learners’ Performance
Introduction
Literature Review
Diagrams Versus Text
Effects of Visual Metaphors
Method
Results and Discussion
Conclusion
References
The Effect of Tangible Pedagogical Agents on Children’s Interest and Learning
Introduction
The Characteristic of Children’s Learning
Zone of Proximal Development; ZPD
The Linguistic Interaction Style in Storybook Reading
The Children –Agent Interaction: The Degree of Embodiment
The Insufficiency of Animated Agents (AA)
The Degree of Tactile Sensation
Method
Results
Discussion and Future Work
References
An Entertainment System for Improving Motivation in Repeated Practice of Musical Instruments
Introduction
Design Issues
Implementation
Practice Estimation Subsystem
Entertainment Representation Subsystem
Evaluation
Conclusion and Next Issue
References
What Makes Game Players Want to Play More? A Mathematical and Behavioral Understanding of Online Game Design
Introduction
Research Model
Challenge Intensity and Effort - A Game Theory Proof
Challenge Intensity and Positive Affective Reactions –Flow Theory
Performance Goal Orientation as Moderator
Methodology
Research Design
Research Method
Measures
Findings and Discussion
References
Breaking the Traditional E-Learning Mould: Support for the Learning Preference Approach
Introduction
Motivations
Preliminary Study
Framework for Supporting Learning Preference
Theoretical Basis for the Framework
Framework to Implement the Personalization
Conclusion
References
KaLeSy-CJ: Kanji Learning System Focusing on Differences Between Chinese and Japanese
Introduction
Analysis of Differences Between Chinese and Japanese
Differences of Writing Between Chinese and Japanese
Differences of Reading Between Chinese and Japanese
Differences of Meaning Between Chinese and Japanese
KaLeSy-CJ
Kanji Learning Point Checker
Kanji Learning Drill
System Configuration of KaLeSy-CJ
Kanji Learning Database
Kanji Data Retrieval Module
Question Generation Module
Answer Analysis Module
System Evaluation
Method
Results
Conclusion
References
Towards an Effective Evaluation Framework for IMS LD-Based Didactic Materials: Criteria and Measures
Introduction
Didactic Materials Evaluation
Evaluation Objectives for the Evaluation of Didactic Materials
The MD2 Method and Its Evaluation Framework
Conclusions and Future Works
References
Mobile Game-Based Methodology for Science Learning
Introduction
Biology Learning with Mobile Technology
Evolution
Usability Study
Problem Solving Competitions
Conclusions
References
Group Collaboration and Learning Through Online Assessments: Comparison of Collaborative and Participatory Online Exams
Introduction
The Collaborative and Participatory Exams
Research Hypotheses
Learning Strategies
Perceived Exam Outcomes
Research Method
Design
Participants and Tasks
Systems
Analysis and Results
Conclusions and Future Research
References
A New Framework of Usability Evaluation for Massively Multi-player Online Game: Case Study of “World of Warcraft” Game
Introduction
A Review of the Literature
Usability for Computer Games v.s. Software Products
What Aspects of Game Can We Evaluate for Usability?
Methods
Task Development
The Experiment Material
The Subject
Experiment Procedure
Statistics
Results
Pre-questionnaire Results
The Behavioral Differences Between Both Groups
Eighteen Usability Issues
Critical Factors Derived from a New Framework of Usability
Conclusion and Discussion
References
A Study of Learners' Perceptions of the Interactivity of Web-Based Instruction
Introduction
Literature Review
Defining Interactivity in WBI
Features of Interaction in WBI
Interaction Framework in WBI
Methodology
Experimental Design
Variables
Questionnaires
Research Question
Subject and Procedure
Results
Perceived Interactivity
Ease of Use and Usefulness
Satisfaction
Discussion
Perceived Interactivity
Ease of Use and Usefulness
Satisfaction
Conclusion
Limitations of the Experiment
Future Research
References
Perceived Usefulness and Usability of Weblogs for Collaborating Learning
Rise of Weblog Use in Education
The Study
Motivation and Theoretical Model
Objectives
Modified Technology Acceptance Model and Hypotheses
Questionnaire Instrument and Protocol
Findings and Analysis
Profiles of Participants and Usage Patterns
Perceived Usefulness (PU): Hypotheses 1a, 1b and 1c
Perceived Ease of Use (PEOU): Hypotheses 2a, 2b and 2c
Behavioural Intention to Use (BI): Hypotheses 3a, 3b and 3c
Discussion and Implications for Education
Conclusion and Future Work
References
Support Case-Based Authentic Learning Activities: A Collaborative Case Commenting Tool and a Collaborative Case Builder
Introduction
A Collaborative Case Commenting Tool
Attention-Centric Notification Mechanism
Collaborative Case Commenting Activities
Activity I: Authentic Example as a Demonstration of the Practice
Activity II: Knowledge Resources for Assembling and Flexible Use
Activity III: Information Repository for Understanding from Different Perspective
A Collaborative Case Builder
Collaborative Case Building Activities
Discussion
Reference
The Practice of Combining Cinematic Narrative with 3D Gameplay
Introduction
Related Works
System Design
Design Focus
System Requirements
Script Language and Event System
Distributed Decision Architecture
Implementation
Integrated with Shooting Game
Integrated with 3^rd Person Action Adventure Games
Integration with Sports Games
Into the New Era
Conclusion
References
Creating Computer Supported Collaborative Learning Activities with IMS LD
Introduction
IMS Leaning Design
IMS LD for Collaborative Learning Activities
IMS LD for Jigsaw
IMS LD for Pyramid
IMS LD for TAPPS
Limitations and Extensions of IMS LD
Conclusions
References
Face to Face Communications in Multiplayer Online Games: A Real-Time System
Introduction
Facial Expression Recognition in Online Game Context
Proposed System
Face Detection
Facial Landmark Localization
Feature Extraction
Classification
Discussion and Future Work
Part III Health Applications
Human Factors: User Experience Design Guidelines for Telecare Services
Introduction
Telecare Services
Our Approach
The Human Factors Approach
The Lifecycle Approach
The Hybrid Approach
The Approach Chosen
Structure of the Guidelines
References
Usability Issues in the Development of a User Interface for an Alerts and Reminders System for a Nursing Documentation Application
Introduction
The Development Process
Conceptual Framework
Evolution to the Final Prototype
Usability Study
Conclusion
References
Managing Group Therapy Through Multiple Devices
Introduction
Related Work
JoinTS
The Single Room with a Large Public Display Setting
SCOPE's Legacy - Completion Tool
Space Management Tools
Information Exchange Tools
Preliminary Evaluation
Conclusions and Future Work
References
Challenge for Preventing Medication Errors -Learn from Errors- : What Is the Most Effective Label Display to Prevent Medication Error for Injectable Drug ?
Introduction
Objective
Method
Calculation of Dosage in Example Case
Label Type of New Preparations
Results
Calculation of Dosage
Label Type of New Preparations
Conclusion
A Study on Display to Improve the Visibility of PTP Sheets
Introduction
Overview of Experimental System
Experimental Method
Experiment Results
Discussion
Conclusions
References
Persuasive Interaction Strategy for Self Diet System: Exploring the Relation of User Attitude and Intervention by Computerized Systematic Methods
Introduction
Methodology
Experimental Condition
Task and Procedure
Design of Experimental Application
Result
Comparison of Pre and Post Experiment
Analysis of Within- and Between-Subjects Effects
Conclusion
References
Augmented Virtual Reality for Laparoscopic Surgical Tool Training
Introduction
Related Work
Experimental Methodology
Hand Data Capture Variables
Simulation Tasks
Tools and Methods
Conclusions
References
Integrating Technology into the Medical Environment of a Developing African Country
Introduction
The Model
The Client Consultant System Infrastructure (CCSI)
The CCSI as a Work Group and Action Research
The CCSI as a Social System and the Effect of Cultural Diversity
The Interlude
Conclusions
References
The Analysis of Near-Miss Cases Using Data-Mining Approach
Introduction
Target Data and Tools
Brief Review of Data/Text Mining Techniques Used in This Study
Results
Relationships Between the Contents of Near-Miss Cases and Their Major Causes
Relationship Between Service Phases, Contents of Incidents and Oversight
The Combination of Mixed-Up Medicines
Analysis of Free Description Data on the Background/Cause of the Incidents
Analysis of Free Description Regarding Counter Measures
Summary and Conclusion
References
Ergonomic Study of Medicament Packages for the Improvement of Safety in Use
Introduction
Investigations at Hospitals
Design Guideline of Display Design of Medication Packages
Discussion
Development of General Design Guideline
Design Renewal
Conclusion
References
Industrial Design and Human Factors: Design Synergy for Medical Devices
Introduction
Importance of Design
Apparent Usability
Emotional Design
Design Influences
Medical Device Industry
Other Industries
Standards / Guidelines
Universal Design
Business Factors
ID and HFE – Common Misunderstandings
Industrial Design and Human Factors Collaboration
The Need for User Research
User Feedback and Testing
Integration of Methods
Conclusion
References
How New Technologies Can Help Create Better UI's for Medical Devices
Introduction
Risk Analysis and Control Overview
Advanced User Interface Technologies and Their Risk and Benefits
Display Technologies
Auditory Technologies
Speech Recognition Technologies
Intelligent Software
Advanced Drug Administration Technologies
Networking and Internet Technologies
Remote Control
Conclusions and Recommendations
References
The Usability Assessment of Pharmaceutical Package
Introduction
Experiment to Decide the Better Method to Open the Partition of Double-Chamber Bags
Opening the Partition
Maximum Compression Experiment
Opening Partition Experiment
Discussion
Deciding Multi-chamber Bag Design
Objective
Methods
Results
Discussion
Conclusions
References
The Practices of Scenario Observation Approach in Defining Medical Tablet PC Applications
Introduction
Medical Digitizing
Scenario Observation
Purpose
Method
Preliminary Scenario Observation and Interview
Deeper Scenario Observation
Results
Preliminary Scenario Observation and Interview
Deeper Scenario Observation
Discussion
Conclusion
References
Interfacing Safety and Communication Breakdowns: Situated Medical Technology Design
Introduction
Task Modeling Healthcare Work
Requirements for Task Modeling Healthcare Work
Modeling Frameworks
The ICAD Technique
Breakdowns Analysis
Case Study
Concluding Remarks
References
Medication Errors Caused by Order Entry System and Prevention Measures
Introduction and Background
Accidents Due to Order Entry Systems
Development of the System to Objectively Evaluate Similarities of Drug Names
Outline of the System to Objectively Evaluate Similarities of Drug Names
Practical Use of the Similar Names Searching System
Accidents Related to the Prescription Amounts of Drugs and the Preventive Measures
Conclusions－Studies to Ensure the “Safety of Use” of Drugs and Its Results－
References
Motivation in Home Fitnessing: Effects of Immersion and Movement
Introduction
First Experiment
Method
Results and Discussion
Second Experiment
Method
Results
Conclusion
References
Dependability and Security in Medical Information System
Introduction
Health Information Technology (HIT) and Medical Information System (MIS)
Architecture of the Proposed Secure MIS
System Architecture
Access Control Polynomial (ACP)
Security Functions Supported by ACP
Tele-Medicine Service
Dependable MIS Based on Grid Computing Technology
Conclusion
References
Part IV Work and Collaboration Support
A Role-Based Multiple View Approach to Distributed Geo-Collaboration
Introduction and Approach
Approach and Requirements Elicitation
Architecture and Features
Annotation Feature: Description, Motivation, and Design Issues
Transfer Feature: Description, Motivation, and Design Issues
Sidebar: Description, Motivation, and Design Issues
Dual-Pointer: Description, Motivation, and Design Issues
Telepointer: Description, Motivation, and Design Issues
Role-Based Indication: Description, Motivation, and Design Issues
Evaluation, Discussion and Trajectory
References
The Project Browser: Supporting Information Access for a Project Team
Introduction
Objective
Method
Results
Requirements Analysis
User Requirements Project Browser
The Project Browser
User Evaluation
Conclusions and Further Work
References
Design and Implementation of a Personalized Business Activity Monitoring System
Introduction
Background
Business Activity Monitoring (BAM)
Personalization
Personalized Monitoring
Functional Requirements
Design and Implementation
Integrated Development Environment for Monitoring
Personalized Monitoring Dashboard
Conclusion and Future Work
References
Visual Feedback: Its Effect on Teleconferencing
Introduction
Need for Voice Feedback in Communication
Related Works
Proposed Method
First Prototype: Visual Feedback on Screen
Second Prototype: Visual Feedback on Floor
Third Prototype Using LED Device
Experiment
Conditions and Environments
Procedures
Results and Discussions
Consciousness of the LED Feedback
Analysis Focusing on the Receiver’s Conditions
Analysis Focusing on the Third Person’s Conditions
Conclusion
References
Document Management and Information Organizing Method Using RFID Tags
Introduction
Knowledge Sharing and Document Management
SECI Model and Information Organizing for Knowledge Sharing
Document Management Issues of Knowledge Sharing
Information Resource Management Using RFID and Information Organizing
Description of Task Model and Document Retrieval
Electronic Management of Paper Documents Using RFID Tags
Prototype System for Information Organizing and Document Retrieval
Conclusion
References
Affordance Table – A Collaborative Smart Interface for Process Control
Introduction
Our Aim
Process Control in a Smart Environment
Smart Environments
Control Room as a Smart Environment
Affordance
Theoretical Background
Affordances in Rasmussen’s Abstraction-Decomposition Hierarchy
Affordances and Human-Machine Interaction
Affordances in Smart Environments
Affordance Table -Concept
References
Experimental Effect Estimation of an Integrated Decision Support System to Aid Operator’s Cognitive Activities for Nuclear Power Plants
Introduction
Prototype of the Integrated Decision Support System
Evaluation Setup
Participants and Apparatus
Evaluation Scenarios
Measures for Operator’s Performance
Evaluation Results
Conclusions
References
Designing an Ergonomic Computer Console on the Ship
Introduction
Applying Ergonomic Principles to the Console Design
Conceptual Analysis of the New Console Design
Preliminary Design
The Detailed Design of the Console
CAD of the Console
The Usability Evaluation
Conclusions
Reference
A Human-Centered Systems Approach to Ship Facility Design
Introduction
The Human-Centered System Development Model
Implementation of the Human-Centred Design Process
Conceptual Design Phase
Preliminary Design Phase
Detailed Design Phase
User Satisfaction and Usability Survey
Conclusions
References
UX Office. A New Software Application for User Experience Services
Introduction
Key Learnings and Needs
Key Features
Project Management
Usability Testing
Unique Propositions
Conclusion
References
Some Empirical Results on a Multimedia Work Support System
Introduction
Related Work
Multimedia Tool
Experiment
Results and Discussion
Conclusions
References
Experimenting Wearable Solutions for Workers’ Training in Manufacturing
Introduction
Usability Experiments at Vrachlabi
Usability Experiments at Tekniker
General Assessment of Wearables for Training
Analysis of Different Mechanisms to Access Visual Information
Conclusions and Further Work
References
Excellence in Ease of Use with Rich Functionality How Enterprise Software Applications with Rich Functionality Can Be Built to Excel in Ease of Use
Introduction
Roadmap
Top Management Commitment
User Understanding and Testing
Reliable User-Centered Design Procedures
User Interface Standards and Guidelines
Promotion and User Awareness Program
Results
Building a Usability Culture
User Studies Key to Success
Get Involved Early
Building and Enforcing Standards
Help Promote Usability Improvements
Before and After Design
Conclusion
References
Perspectives on Reuse Process Support Systems for Document-Type Knowledge
Introduction
Reuse Process for Document-Type Knowledge
Problems and Solutions for the Reuse Process Support System
Problems and Solutions for the Document Collection and Accumulation Process
Problems of the Document Searching and Browsing Process and Thei rSolutions
Problems of the Document Extraction and Identification Process and Their Solutions
Case of Reuse Process Support System
Outline of Retrieval Functions for Help Desk Support System
Problems with Retrieval Function
Two Retrieval Functions for Help Desk System
Conclusion
References
ICT-Mediated Synchronous Communication in Creative Teamwork: From Cognitive Dust to Semantics
Introduction
Related Work
LiveSpace: Our Ubiquitous Workspace Environment
ICT-Mediated Cognitive Dust
Dust Collection Infrastructure
Dust Capture
Dust Storage
Data Analysis
Initial Results
Conclusion and Future Work
References
Project Evaluation by E-Mail Communication Pattern
Introduction
Approach
Extract Key-Person
Extracted Community by Key-Person
Experiment
Experimental Environment
Result of Experiment
Consideration
Conclusion
References
E-Stores Design: The Influence of E-Store Design and Product Type on Consumers' Emotions and Attitudes
Introduction
Research Model and Hypotheses
Method
Results
Conclusions
References
Design Discussion of the [braccetto] Research Platform: Supporting Distributed Intensely Collaborating Creative Teams of Teams
Introduction
Existing Science and Technology Base for Distributed IntenseCollaboration
Telepresence
Groupware
Interactive Ubiquitous Workspaces
Design Discussion of the [braccetto] Research Platform
[braccetto] Design Requirements
[braccetto] Early Design Ideas
The Final [braccetto] Design in the Making
Conclusion & Outlook: Supporting Intense DistributedTeamwork with the [braccetto] Research Platform
References
Augmented Desk System: The Information Table of Collaborative and Cooperative (InfoTable)
Introduction
Background
Exploration
System Architecture
The InfoRiver Environment
Computation Unit
Database
Implementation
Conclusion
References
A Framework for Mobile Services Supporting Mobile Non-office Workers
Introduction
Related Work
How the Framework Was Developed
The Case Studies
Group Discussion and Documentation
The Framework
Primary and Secondary Activities
Attributes
Results
Discussions
Conclusion
References
Process-Oriented User Support for Workflow Applications
Introduction
Workflow Applications and User Support: The Current State
Working with Workflow Applications
Process-Oriented User Support
Requirements Engineering Study
Results
Further Work
References
Decentralized Information Aggregation and Central Control in Networked Production Environments
Introduction
INT-MANUS System
Decentralized Information Flow
Production Cockpit
Presenting Upcoming Events
Central Control
Further Steps
Summary and Conclusion
With User Interface Design from Socio-Cultural Trend to a Innovative Office Phone Generation
Introduction
Process
Conclusion
Complexity in Enterprise Applications vs. Simplicity in User Experience
Introduction
A Notion of Simplicity
Goal
Complexity in Enterprise Applications
Functional Complexity
Non-functional Complexity
Case Study: R/3 Sales and Distribution
R/3 Overview
Customer Landscape and Targeted Markets
Distribution Channels and Order Variants
Process Automation
Dealing with Complexity: Towards Simplicity in Design
Simplicity Through User-Centered Interaction Design
Simplicity Through Focussing
Conclusion
References
Focus+Roles: Socio-Organizational Conflict Resolution in Collaborative User Interfaces
Introduction and Related Work
Exemplifying Scenario
Focus+Roles
Roles
Focus
Access Control
Implementation
The iConnect Project
Roles
Focus
Access Control
Conclusions and Future Work
References
Information Complexity in Air Traffic Control Displays
Introduction
Results
Understanding Information Complexity
A Framework for Decomposing Factors of Information Complexity
Metrics of Information Complexity for ATC Displays
Conclusions
References
HOPE: Extensible System for Automatic & Periodic Diagnosis of Offshore Software Project
Introduction
Overview of HOPE
Data Conversion Process of HOPE
Report Format of HOPE
Utilities Provided by HOPE
Extensible Plug-In Architecture
Architecture of HOPE
Plug-Ins for Data Collection and Analysis
Multiple-Granularity Analysis
Summary and Future Work
References
Playwright Agent as Adaptive Scripts for Organization-Communication
Introduction
Communication Process as Team Structure
Correlation Between Individual and Design Team
Role Playing
Acting Role Model (ARM)
Role Playing with Multi-agent System
Acting Role Model (ARM) and Dynamic Agent Role Interplay System (DARIS)
Methodology
Director Agent and Playwright Agent as the Controller
How Playwright Agent Work?
Implementation
Conclusion
References
A User-Oriented Assessment of Enterprise Information Systems*
Introduction
Literature Review
Classification of Competency
Classification of Competency Model
Competency Assessment Model
A User-Oriented Assessment Model
Research Framework
Measurement of a User-Oriented Assessment of EIS
Measurement Method
Application Case
Participants
Procedure
Results
Discussions
Limitation of This Research
Future Directions
References
The Role of Cognitive Styles in Groupware Acceptance
Introduction
Research Framework and Hypothesis
Recommendations for Future Research
Conclusions
References
Part V Web-Based and Mobile Applicationsand Services
Effect of Physical Consistency of Web Interface Design on Users' Performance and Satisfaction
Introduction
Definition and Classification of Consistency
Purpose of the Study
Method
Experimental Design
Subjects
Apparatus
Tasks
Analysis of Results and Discussion
Completion Times
Errors
Satisfaction Scores
Summary and Conclusions
References
A Semiotic-Based Framework for the Development of Tailorable Web Applications
Introduction
A Semiotic Approach for Tailorable Web Applications
The Tailoring Framework Basic Architecture
Framework Description
Conclusion
References
Travelling Stories: Mobile Applications for Storytellers
Introduction
Mobile and Pervasive TV
Creating Future Scenarios
Part One: Unfolding Users’ Expectations
Part Two: Encouraging Sociability in Context
Prospected Applications
Future Directions
Conclusion
References
Analysis of Internet Users’ Interests Based on Windows GUI Messages
Introduction
Related Works
Concept of the Proposed Method
Activity Detection
Windows GUI Messages
Experimental Method
Evaluation
Conclusion and Future Works
References
Deconstructing Web Experience: More Than Just Usability and Good Design
Introduction
Creating Positive Affect or Thoughts in Utilitarian Interaction
Method
Design
Participants
Procedure
Data Analysis
Results and Discussion
Curiosity, Creativity, Challenge, Surprise, Altered Sense of Time,
Usability, Design or ‘Experience’
Conclusion
References
Report on Project to Identify Excellent Local Government Web Sites: An Attempt to Educate Web Systems Developers on the Importance of Human-Centered Design Processes
Preface
Outline of Project
Selection of the “move-in/move-out information” Task2
Usability Evaluation Methodology
Defining Web-Site Usability
Using Personas to Evaluate Usability
Evaluator Training Workshop
Evaluation Methodology
Selection and Initial Evaluation of Sites
Final Evaluation
Evaluation Findings
Future Enhancements
References
A Survey of Factors Influencing People’s Perception of Information Security
Objective and Significance
Background Literature
Information Security and Threats
Perception of Hazards and Perception of InfoSec
Method
Results
Overview
Factor Analysis
Multiple Regressions
Conclusions
References
Towards Web Services Oriented Unified Supervisory HCI
Introduction
Service Oriented HCI
The Service Oriented Architecture (SOA) Approach
SOA Development Requirements
Design Issues of the Unified Supervisory HCI
Implementation Issues
Case Study: Potential Integrated and Unified HCI for a Complex Sugar Refinery
Scenario Description
Representative Use Cases and Mock-Ups
Conclusion and Future Work
References
Everyday Storytelling: Supporting the Mediated Expression of Online Personal Testimony
Introduction
Everyday Mediated Storytelling
Background and Related Work
Mediated Personal Storytelling
Rich-Media Authoring and Publishing Tools
Mediated Spatial Storytelling
Confectionary Application
Evaluation
Conclusion
References
Chat-Robot Based Web Content Presentation Interface and Its Evaluation
Introduction
Web Content Re-synthesis Based on User’s Emotional Situation
A Content Conversion Model Based on the User’s Context Space
Presentation Generation Based on the User’s Feelings
Situational Composition Grammar Development
Content Reconstruction Rules Based on User’s Sensibility Parameters
Sensibility Effect of a Gadget: ∂Robots
System Implementation and Evaluation
The Web Page Presentation Re-synthesis Interface Implementation
System Evaluation Experiments
Conclusion
Reference
Understanding Influence of Mobile Internet Services on Life Behavior of Mobile Users
Introduction
Research Background
Advancement of Mobile Internet Technology
Integration of Wired and Wireless Communications
Improvement of Mobile Devices
Related Work
Overview of the Survey
Analysis of the Survey
Mobile Service Usage
Characteristics of Mobile Usage of Responding Users
Changes in Mobile Life Behavior According to Mobile Service Usage
Conclusion
References
Interactive Design of Memory Sharing Applications for Families
Introduction
Design Principles
Prototypes
Exhibition
Conclusion
References
Personal Life Logger and Belonging Monitor Using Reliable ZigBee Networks
Introduction
Related Works
Intelligent Gadget and Intelligent Gadget Network
Intelligent Gadget
IGN
Intelligent Gadget Services Using IGN
Personal Life Logger
Personal Belonging Monitor
Experiments and Performance Evaluation
Conclusion and Remarks
References
A Three-Level Approach for Analyzing User Behavior in Ongoing Relationships
Introduction
Long Term User-Centered Design and Related Work
Three-Level User Analysis Framework
Short Term Level
Mid Term Level
Long Term Level
Our Context: UOC’s Student Behavior
Short Term Level Experiments
Mid Term Level Experiments
Long Term Level Experiments
Discussion and Conclusions
References
Relevance Measurement on Chinese Search Results
Introduction
Literature Review
Chinese Queries
Relevance Measurement
Methodology
Queries
Blind Test
Evaluators
Variables
Procedure
Results
Conclusion
Reference
Multiple Viewed Search Engine for an e-Journal – A Case Study on Zoological Science
Introduction
Clustering and Extracting Characteristic Words
Multiple Viewed Search Engine and Its Implementation
Some Analyses by the Multiple Viewed Search Engine
Conclusion and Further Work
References
Exploring Multi-dimensional Conceptualization of Social Presence in the Context of Online Communities
Introduction
Conceptualization of Social Presence
Research Model
Methodology
Sample and Data Collection
Measurement
Data Analysis
Results and Discussion
Measurement Model
Structural Model
Conclusion and Implications
References
Does the Web Design Disconnect the Emotional Connection?
Introduction
Methodology
Participants
Test Material
Test Setting
Measuring Tools
FaceReader
Expert Heuristics
Research Question
Hypotheses
Results
Test of the FaceReader: Interrelation of Emotions
Conclusion
References
Ideas for Mobile Services Created and Explored in an Ethnographical Study
Introduction
Related Work
Method for the Field Work
A Perspective on Work Processes in the Building Industry
Ideas for Mobile Services Supporting Workers on Sites
Conclusion and Discussion
References
The Effects of Mobile Service Quality and Technology Compatibility on Users’ Perceived Playfulness
Introduction
Theoretical Perspective
Perceived Playfulness
Perceived Service Quality
Perceived Technology Compatibility
The Mediating Effect of Perceived Technology Compatibility
Development of the Research Model and Hypotheses
Research Design
Data Analysis and Results
Measurement Validation
The Structural Model
Discussion and Conclusion
References
Emotional Web Usability Evaluation
Introduction
Methodology
Results
Design Factors Exploration
Conclusions
References
A Successful Field Test of a Mobile and Multilingual Information Service System COMPASS2008
Introduction
Overview of the Field Test Organization
Relevant Technologies
Crosslingual Communication Help
Multimodal User Interface
Semantic-Oriented Service Platform
Context- and Situation-Awareness
Evaluation
Conclusion
References
Love Dimensions on the Web
Introduction
Love Dimensions
Dimensions of Love
Circles of Mind
Love Dimensions
The Rose Application
On-Line Case with Rose
Results
Discussion
References
Part VI Advanced Design and DevelopmentSupport
A Replicated CSCW Framework for Multi-user Interaction in 3D Collaborative Design
Introduction
A CSCW Framework in Replicated Collaborative 3D Design
Consistency Maintain of Multi-user Interaction
An Extended Event Order of Operations
Causal Order in Replicated Collaborative 3D Design
Independent Order and Semantic Analysis
Name Corresponding in Replicated Collaborative 3D Design
Naming Consistency Problems
Collaborative Naming Method
An Example of the Collaborative Naming
Conclusions and Future Works
References
A Review of Possibilistic Approaches to Reliability Analysis and Optimization in Engineering Design
Introduction
Reliability Analysis
Design Optimization
Uncertainties Encountered in Design
Possibility Theory and Its General Applications
Theoretical Developments Related to Reliability Analysis
Fuzzy Reliability
Imprecise Reliability
Computational Improvements Related to Design Optimization
Possibility-Based Design Optimization (PBDO)
Data Fusion Technology in Reliability Analysis
Conclusions
References
An Interactive Evolutionary Design System with Feature Extraction
Introduction
Product Form Feature Extraction
Algorithm Design and Description
Algorithm Framework
Orthogonal Analysis
Chromosome Coding
Fitness Function
Algorithm Procedure
Case Study
Feature Extracting and Coding
Orthogonal Analysis
Design Process
Experiments
Conclusion
References
Verification of Development of Scenarios Method and Visual Formats for Design Process
Introduction
Scenario Method
Scenario Based Design
Micro Scenario Method
Scenario and Visual Formats for Design Method
From Problem to Solution
Example
Experiment
Purpose
Method
Task
Conclusion
Reference
A Camera-Based Multi-touch Interface Builder for Designers
Background
Multi-touch Technology
Sensor-Based
Camera-Based
Toolkits for Designers
Our Approach
Technology Evaluation
Multitouch Technology Evaluation
Toolkit Development Platform
Technical Evaluation and Architecture
An Example
Conclusion
Reference
Design of Change-Absorbing System Architecture for the Design of Robust Products and Services
Introduction
Previous Researches
Design Change Absorbing System Architecture
Change Propagation Network
Design Change Cost Type
Change Absorbing Technique and Minimizing Overall Cost
Case Study
Conclusion
References
A Multifunctional VR-Simulator Platform for the Evaluation of Automotive User Interfaces
Introduction
Motivation and Previous Work
Implementation
Software for our Driving Simulation
Overview
Driving Dynamics
Surrounding Traffic
Context Server
External Control
Analysis of Test Data
Art Pipeline
Conclusions and Future Work
References
Stripe-Cache: An Efficient Cache Scheme for Building Multimedia Oriented RAID System
Introduction
Related Work
Design and Implementation of Stripe-Cache
Overview of the Stripe-Cache
Stripe and Stripe-Unit Block Structure
Timing-Transfer and Replacing Strategy
Performance Evaluation
Building the Multimedia Oriented RAID System
Evaluation Results
Conclusion and Future Work
References
DiFac: Digital Factory for Human Oriented Production System
Introduction
An Industrial Virtual Environment Sustained by Three Pillars
Presence
Collaboration
Ergonomics
Conclusions
References
INT-MANUS: Interactive Production Control in a Distributed Environment
Interfaces
SCCP Production Service Bus (PSB)
Ubiquitous Augmented User Interface
Virtual Reality Interface
Integration of Machines and Manufacturing Equipment in the Interactive Production Control
RFID
Maintenance Concepts
Robots
Robot Software Control Architecture
Evaluation in the Industrial Environment at CRF
Summary and Conclusion
References
3D Modeling and Design Supported Via Interscopic Interaction Strategies
Introduction
Previous Work
Interscopic User Interface for AS Display Environments
Interscopic Interaction Strategies
3D Surface Cursor
Monoscopic Lens
Virtual Stereo Showcase
Evaluation
Experimental Task
Results
Conclusion
References
Capturing User Interface Events with Aspects
Introduction
Automatic Support for Early Usability Evaluation
An Aspect-Oriented Approach to Capturing Events
Software Architecture for Window-Based Applications
Capturing User Interface Events
Related Work
Summary
Reference
Research of Distributed Data Mining Association Rules Model Based on Similarity
Introduction
Basic Concept of Association Rules Mining and the ImprovedApriori Algorithm
Support
Confidence
Apriori Algorithm
Advanced AprTidRec Algorithm
Basic Concept and Method of Distributed Association Mining
FDM Algorithm
Distributed Association Mining Model Based on Similarity
Concept and Algorithm of Similarity
Experiment
Conclusion
Reference
Applications of Virtual Reality in Product Design Evaluation
Introduction
Related Work
The Importance of Product Design Evaluation
Product Design Evaluation Techniques
Requirement Definition for Product Design Evaluation
Product Design Evaluation System: Integration andImplementation
3D Model Creation
3D Stereoscopic Display Design and Implementation
Haptic Interaction Design and Implementation
Results from User Trial Tests
Conclusions and Future Work
References
Performance Evaluation for Automatic Protection Switching in a CDMA-TDD Wireless Communication System
Introduction
Modeling of CDMA-TDD System
Technological Principles of CDMA-TDD
Model Description
Recovery Operation
Analysis
CTMC Model
QoS Performance Measures
Numerical Experiments
Conclusion
A Routing Algorithm for Random Error Tolerance in Network-on-Chip
Introduction
Related Works
A Generic Network-On-Chip Model
Request Retransmission
Stochastic Communication
The Proposed Random Error Tolerance Routing Algorithm
Experiments and Analysis
Experiment Methodology
Results and Analysis
Conclusion
References
Author Index