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How People Learn: Designing Education and Training That Works to Improve Performance

✍ Scribed by Nick Shackleton-Jones


Year
2019
Tongue
English
Leaves
265
Edition
1
Category
Library

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✦ Synopsis


What if we have been wrong about learning? Learning may have more in common with marketing than we thought.

Looking at marketing and learning's common root, How People Learn shows L&D professionals a new way of thinking about learning by exploring what happens when we learn. It considers applications from AI, marketing and ethics and is informed by psychology and contemporary neuroscience in order to show L&D professionals how to design training with their employees in mind so that training makes a real difference to skills, capabilities, performance and development, rather than being a waste of time, money and resources.

Using the author's '5Di model', How People Learn demonstrates how to define, design and deploy training in a user-centred way so it works both for and with employees. It also includes guidance on what training resources to create when employees are actively searching for learning content. Using this book, L&D practitioners will be able to use pull and push techniques to provide content that people use and experiences that transform their behaviour. From how to use simulations, storytelling and anticipation to the importance of observation and status, this book gives L&D professionals everything they need to build effective training programmes and learning experiences. With a foreword by Dr Roger Schank, the Chairman and CEO of Socratic Arts and Executive Director of Engines for Education, and case studies from companies such as BP and the BBC, this is an urgent read for learning professionals.

✦ Table of Contents


Cover
Contents
Foreword
Preface
About this book
Introduction: Everything you know about learning is wrong
Memory vs remembering
Endnotes
01 Where’s my robot? Or, What AI taught us about learning
So how do human beings use words?
Endnotes
02 How we learn: The affective context model
So how does the affective context model explain this?
What are you concerned about?
The rationalizing animal
Gamification and why people cheat
Endnotes
03 Reimagine your world
How to do the right thing
Can robots replace teachers?
Neurodiversity and care
Cornerstone experiences and β€˜femes’
A life well spent
Endnotes
04 Learning design – push or pull?
β€˜Push’ approaches to learning
β€˜Pull’ approaches to learning
Endnotes
05 Learning elimination: Resources not courses
Endnotes
06 Education: The Great Learning Prevention Scheme
So what’s wrong with education?
How should education work?
Endnotes
07 What to do about it: Techniques for human-centred learning design
The 5Di learning design model
How do you evaluate learning?
Four approaches to learning evaluation
How do you achieve business alignment?
Endnotes
08 Learning culture
Enable
Maintain
Grow
How do you change a learning culture?
Digital social learning
Common mistakes
Endnotes
9 The future of learning (and how to make it happen)
How should a corporate learning organization be organized?
How to innovate within organizations
Endnotes
Conclusion
Index


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