Handling Negative Online Customer Reviews: The Effects of Elaboration Likelihood Model and Distributive Justice

✍ Scribed by Cheng, Vincent T. P.; Loi, Mei Kun

• Book ID: 126961217
• Publisher: Haworth Press Inc
• Year: 2014
• Tongue: English
• Weight: 218 KB
• Volume: 31
• Category: Article
• ISSN: 1054-8408
• DOI: 10.1080/10548408.2014.861694