<P>Button-pushers come in all shapes and sizes, but they have one thing in common: Their behavior drives us crazy and makes us dream of ways to escape the mess we're in.</P> <P>The person who pushes your buttons is likely someone who matters to you – a spouse, a parent, a boss, a fellow church
Handling Difficult People: Easy Instructions for Managing the Difficult People in Your Life
โ Scribed by Ph.D. Jon P. Bloch
- Publisher
- F W Media;Adams Media
- Year
- 2005
- Tongue
- English
- Leaves
- 149
- Category
- Library
No coin nor oath required. For personal study only.
โฆ Synopsis
Personality profiles; developing solutions before prolems occurs; empowerment;how to recognize, analyze,approach and deal with difficult people.
๐ SIMILAR VOLUMES
Introduction : so you know a difficult person? (Who doesn't?) -- The big bully -- The big mouth -- The brick wall -- The constant complainer -- The drama queen -- The know-it-all -- The procrastinator -- The snooty snob -- The temper tantrum type -- The two-face -- Epilogue: be not too hard.
Providing tried and tested techniques for dealing with difficult people at work, this text is designed for day-to-day use by managers, human resources and training departments, and for all organizations that depend on harmonious working relationships.
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Middle managers are constantly plagued by pressure from senior management and the demands of their own staff members. The last thing they need are unruly employees whose chronic "negative" attitudes upset the office equilibrium. Managing Difficult People provides managers with personality profiles o
"Managing Difficult People" helps readers identify and deal with personality types such as the bully, the complainer, the know-it-all, the silent type, the social butterfly, the rookie, the manipulator, and more.