Handling Difficult People

✍ Scribed by Bloch, Jon P., PhD

Publisher: F+W Media;Adams Media, Borders
Year: 2005;2013
Tongue: English
Series: Operator's manuals
Category: Library

No coin nor oath required. For personal study only.

✦ Synopsis

Introduction : so you know a difficult person? (Who doesn't?) -- The big bully -- The big mouth -- The brick wall -- The constant complainer -- The drama queen -- The know-it-all -- The procrastinator -- The snooty snob -- The temper tantrum type -- The two-face -- Epilogue: be not too hard.

✦ Table of Contents

Introduction : so you know a difficult person? (Who doesn't?) --
The big bully --
The big mouth --
The brick wall --
The constant complainer --
The drama queen --
The know-it-all --
The procrastinator --
The snooty snob --
The temper tantrum type --
The two-face --
Epilogue: be not too hard.

✦ Subjects

Communication;Conflict (Psychology);Interpersonal Relations;Interprofessional Relations;;Conflict management;Interpersonal communication;Interpersonal conflict;Interpersonal confrontation

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