Creating high-performance organizations
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Tressie Wright Muldrow; Timothy Buckley; Brigitte W. Schay
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Article
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2002
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John Wiley and Sons
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English
โ 254 KB
๐ 1 views
## Abstract Accurate information about an organization's culture can provide a basis for improving processes and enhancing outcomes such as customer service and return on investment. Using a reliable and valid survey is an effective way to obtain employee perceptions about the organizational cultur