๐”– Bobbio Scriptorium
โœฆ   LIBER   โœฆ

Gaining Competitive Advantages: Analyzing the Gap between Expectations and Perceptions of Service Quality

โœ Scribed by Carrie Leugenia Ham; William Johnson; Art Weinstein; Richard Plank; Pamela L. Johnson


Book ID
111539135
Publisher
Springer
Year
2003
Weight
56 KB
Volume
16
Category
Article
ISSN
0895-8815

No coin nor oath required. For personal study only.


๐Ÿ“œ SIMILAR VOLUMES