𝔖 Bobbio Scriptorium
✦   LIBER   ✦

Five reasons for scenario-based design

✍ Scribed by J.M. Carroll


Publisher
Elsevier Science
Year
2000
Tongue
English
Weight
208 KB
Volume
13
Category
Article
ISSN
0953-5438

No coin nor oath required. For personal study only.

✦ Synopsis


Scenarios of human±computer interaction help us to understand and to create computer systems and applications as artifacts of human activityÐas things to learn from, as tools to use in one's work, as media for interacting with other people. Scenario-based design of information technology addresses ®ve technical challenges: scenarios evoke re¯ection in the content of design work, helping developers coordinate design action and re¯ection. Scenarios are at once concrete and ¯exible, helping developers manage the ¯uidity of design situations. Scenarios afford multiple views of an interaction, diverse kinds and amounts of detailing, helping developers manage the many consequences entailed by any given design move. Scenarios can also be abstracted and categorized, helping designers to recognize, capture and reuse generalizations and to address the challenge that technical knowledge often lags the needs of technical design. Finally, scenarios promote work-oriented communication among stakeholders, helping to make design activities more accessible to the great variety of expertise that can contribute to design, and addressing the challenge that external constraints designers and clients face often distract attention from the needs and concerns of the people who will use the technology.


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