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Factors Affecting Quality of Service in Schools in Hualien, Taiwan

✍ Scribed by Wu, Shu-wen; Lin, Chao-yin; Wu, Su-fang; Chuang, Chin-Lien; Kuan, Hsiao-Yun

Book ID
122304764
Publisher
Elsevier
Year
2014
Tongue
English
Weight
170 KB
Volume
116
Category
Article
ISSN
1877-0428

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## Abstract This study examines the factors affecting the service quality of the tour guiding profession in Macau. In‐depth interviews were conducted with representatives from the Macau Tourist Guide Association, the Macau Government Tourist Office and selected practising tour guides to explore the