✦ LIBER ✦

Exploring the role of customer relationship management (CRM) systems in customer knowledge creation

✍ Scribed by Khodakarami, Farnoosh; Chan, Yolande E.

Book ID: 121232490
Publisher: Elsevier Science
Year: 2014
Tongue: English
Weight: 325 KB
Volume: 51
Category: Article
ISSN: 0378-7206
DOI: 10.1016/j.im.2013.09.001

No coin nor oath required. For personal study only.

📜 SIMILAR VOLUMES

Factors for Success in Customer Relation

Factors for Success in Customer Relationship Management (CRM) Systems

✍ Wilson, Hugh; Daniel, Elizabeth; McDonald, Malcolm 📂 Article 📅 2002 🏛 Westburn Publishers Ltd 🌐 English ⚖ 177 KB

Statistical Methods in Customer Relation

Statistical Methods in Customer Relationship Management (Kumar/Statistical Methods in Customer Relationship Management) || The Future of CRM

✍ Kumar, V.; Petersen, J. Andrew 📂 Article 📅 2012 🏛 John Wiley & Sons, Ltd ⚖ 56 KB

Exploring the myth of customer relations

Exploring the myth of customer relationship management

✍ Smith, Malcolm; Lakhani, Sangeeta 📂 Article 📅 2008 🏛 Emerald (MCB UP ) 🌐 English ⚖ 84 KB

The adoption of customer relationship ma

The adoption of customer relationship management (CRM) technology in SMEs

✍ Jones, Gary Packham and Martin Beck, Paul; H. Nguyen, ThuyUyen; S. Waring, Teres 📂 Article 📅 2013 🏛 Emerald Group Publishing Limited 🌐 English ⚖ 156 KB

Customer Relationship Management (CRM) s

Customer Relationship Management (CRM) systems, intermediation and disintermediation: The case of INSG

✍ Christopher Bull 📂 Article 📅 2010 🏛 Elsevier Science 🌐 English ⚖ 150 KB

CRM to social CRM: the integration of ne

CRM to social CRM: the integration of new technologies into customer relationship management

✍ Choudhury, Musfiq Mannan; Harrigan, Paul 📂 Article 📅 2014 🏛 Taylor and Francis Group 🌐 English ⚖ 297 KB