Executive coaching for results: the definitive guide to developing organizational leaders

✍ Scribed by Brian O. Underhill, Kimcee McAnally, John J. Koriath

• Publisher: Berrett-Koehler Publishers
• Year: 2007
• Tongue: English
• Leaves: 215
• Category: Library

✦ Synopsis

The field of executive coaching is growing at an astonishing rate. Corporations are increasingly turning to coaching as an intervention, as it offers leaders and managers both on-the-job learning and built-in follow-up. Human resource and leadership development practitioners must wade through a wilderness of conflicting information about when to use coaching, how to do it well, and how to evaluate the cost-effectiveness and success of any coaching intervention. "Executive Coaching for Results" helps this critical leadership development technique come of age.This is not a how-to-coach book - there are already plenty of those - but rather a comprehensive guide on how to strategically use coaching to maximize development of talent and link the impact of coaching to bottom-line results. Underhill, McAnally, and Koriath draw on their rigorous original research with Fortune 1000 and Global 500 companies such as Dell, Sony, Johnson & Johnson, Disney, Unilever, Wal- Mart, and many others to cover topics like coaching as part of an overall leadership development strategy; typical activities and instruments used during coaching; costs of coaching; development of an internal coaching program; selection of the right coach for the job; the ROI of coaching; following up after coaching; and much more. Offering practical learning, best practices, and illuminating case studies, this is the first definitive guide to the effective use of executive coaching in the corporate environment.

✦ Table of Contents

Contents......Page 7
Figures and Tables......Page 12
Foreword......Page 14
Preface......Page 18
Acknowledgments......Page 24
Why Now?......Page 26
About the Book......Page 30
What Is Coaching?......Page 32
The Purpose of Coaching—Why?......Page 33
Who Gets Coaching?......Page 39
Coaching Highlights......Page 41
2. The Importance of Culture and Leadership Support......Page 44
Culture Counts......Page 45
Get Leadership Support......Page 48
Why Is Coaching Different?......Page 50
Marketing Matters......Page 52
Coaching Highlights......Page 53
3. Linking Coaching to Leadership Development, Talent Management, and Human Resource Practices......Page 54
Link to the Leadership Development Strategy......Page 55
Linking to the Talent Management Approach......Page 56
Linking to Leadership Development and Human Resources Personnel......Page 58
Coaching Highlights......Page 65
Preparing the Executive for Coaching......Page 66
Prepare the Boss for Coaching......Page 69
Don’t Underestimate Matching......Page 70
Find Mismatches and Fix Them Quickly......Page 74
Get Clear on Length and Frequency......Page 75
Activities in Coaching......Page 79
Know the Costs, but That’s Not All......Page 85
Coaching Highlights......Page 86
5. The Toolbox: Instruments and Assessments......Page 88
Why Use Assessments?......Page 89
Gather Feedback......Page 90
Determining Instrument Policies......Page 91
Coaching Highlights......Page 95
6. Balancing Consistency and Flexibility......Page 98
Be Consistent—or Not......Page 99
Add Consistency to Taste......Page 101
Coaching Highlights......Page 105
7. Bringing Coaching Internal......Page 108
Compare Internal to External Coaching......Page 109
The Positives of Internal Coaching......Page 111
Challenges for Internal Coaches......Page 113
Leader-as-Coach......Page 114
Mentoring......Page 117
Coaching Highlights......Page 118
8. Measuring Impact......Page 120
Start at Satisfaction with Coach......Page 121
Include Impact Metrics......Page 122
Ask the Boss to Assess......Page 123
Measure Return-on-Investment......Page 124
Coaching Highlights......Page 130
9. The Art of Finding Qualified Coaches......Page 132
Qualifications......Page 133
Locating Coaches......Page 134
Screening Coaches......Page 136
Does Certification Matter?......Page 139
Coaching Highlights......Page 140
10. Creating a World Class Coaching Community......Page 142
Stay Connected to the Pool......Page 143
Develop Coaching Talent......Page 148
Know How Coaches Tick......Page 149
Coaching Highlights......Page 150
11. Life After Coaching......Page 152
Renegotiate the Relationship......Page 153
Internals Can Continue Support......Page 154
Beware of Dependencies......Page 155
Self-Coaching......Page 156
Coaching Highlights......Page 157
Practice Standardization......Page 158
New Forms of Coaching......Page 159
Coaching through Technology......Page 162
Industry Trends......Page 163
Closing Thoughts......Page 164
Coaching Highlights......Page 166
Coaching Program Design Checklist......Page 168
Afterword......Page 180
Notes......Page 182
About the Authors......Page 184
About the Contributors......Page 188
B......Page 204
C......Page 205
F......Page 207
I......Page 208
M......Page 209
P......Page 210
S......Page 211
T......Page 212
W......Page 213