Examining the Mechanisms Linking Transformational Leadership, Employee Customer Orientation, and Service Performance: The Mediating Roles of Perceived Supervisor and Coworker Support

✍ Scribed by Yuann-Jun Liaw; Nai-Wen Chi; Aichia Chuang

• Publisher: Springer US
• Year: 2009
• Tongue: English
• Weight: 339 KB
• Volume: 25
• Category: Article
• ISSN: 0889-3268
• DOI: 10.1007/s10869-009-9145-x