A control and attribution model of service production and evaluation is proposed. Service production consists of the stages specification (input), realization (throughput), and outcome (output). Customers may exercise control over all three stages of the service. Critical factors of service producti
โฆ LIBER โฆ
Evaluating the service reliability of metals and alloys
โ Scribed by O. N. Romaniv
- Publisher
- Springer US
- Year
- 1982
- Tongue
- English
- Weight
- 655 KB
- Volume
- 24
- Category
- Article
- ISSN
- 0026-0673
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