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Equilibrium Conditions In Service Supply Chain

✍ Scribed by Fei Cheng; Shanlin Yang; Xijun Ma

Book ID
119354509
Publisher
Elsevier
Year
2011
Tongue
English
Weight
273 KB
Volume
15
Category
Article
ISSN
1877-7058

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Collaboration with external supply chain entities influences increased internal collaboration, which in turn improves service performance. This relationship may be the key to helping managers understand how best to facilitate behavioral change. The implication is that collaborating with customers an