cholars and practitioners alike have studied and applied the principles of emotional intelligence (EI) and diversity in leadership and organizational performance extensively in the past decade. Th e emotional intelligence and diversity model presented in this Practitioners' Corner merges the two org
Emotional Intelligence in the Workplace: A Critical Review
β Scribed by Moshe Zeidner; Gerald Matthews; Richard D. Roberts
- Book ID
- 109049416
- Publisher
- John Wiley and Sons
- Year
- 2004
- Tongue
- English
- Weight
- 171 KB
- Volume
- 53
- Category
- Article
- ISSN
- 0269-994X
No coin nor oath required. For personal study only.
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Research related to the characteristics that are sought by recruiters and prospective employers in graduating college students suggests that emotional intelligence (EI) skills are as important as, if not more important than, jobβrelated skills. Counselors working with college students, however, usua
## Abstract Emotional intelligence measures vary widely in both their content and in their method of assessment. In particular, emotional intelligence measures tend to use either a selfβreport personalityβbased approach, an informant approach, or an abilityβbased assessment procedure. In this paper