Effects of the workplace social context and job content on nurse burnout

✍ Scribed by Jenny S.Y. Lee; Syed Akhtar

• Publisher: John Wiley and Sons
• Year: 2011
• Tongue: English
• Weight: 221 KB
• Volume: 50
• Category: Article
• ISSN: 0090-4848
• DOI: 10.1002/hrm.20421

✦ Synopsis

Abstract

Job burnout is a continuing concern for human resource management, as it affects employee productivity and well‐being. In particular, the nursing profession is widely recognized as a stressful occupation that leads to burnout. The present study examines the relative significance of workplace social context in a health care setting and the job content of the nursing profession for influencing the three dimensions of job burnout: emotional exhaustion, depersonalization, and personal accomplishment (Maslach & Jackson, 1981). Data were collected through a questionnaire survey of a random sample of 1,190 nurses working in 43 public hospitals in Hong Kong. The results indicate that although both the workplace social context and job content have significant effects on burnout dimensions, the effects of the workplace social context were significantly stronger. In addition, the workplace social context had a significant negative effect on personal accomplishment, whereas job content influenced personal accomplishment positively. Implications of these findings are discussed in the context of devising management interventions for dealing with job burnout in the nursing profession. © 2011 Wiley Periodicals, Inc.